Aaliyah Chan
Piarco,Trinidad & Tobago
Summary
Motivated and adaptable individual eager to contribute to team success. Quick learner with a strong work ethic, committed to taking on new responsibilities. Ready to leverage a positive attitude and dedication to support organizational goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Cell Serve LTD (B-mobile)
10.2023 - 02.2025
- Supervised staff and facilitated team leadership and training to enhance team cohesion.
- Provided excellent service to customers, ensuring satisfaction with purchases and fostering loyalty.
- Managed telephone inquiries and resolved customer queries to improve service experience.
- Oversaw inventory levels to ensure proper stock maintenance. and ensured stock was properly replenished.
- Operated the cash register and balanced daily sales.
Store Clerk & Cashier
Tip Toe
04.2022 - 07.2023
Sales Clerk & Cashier
Tin Tin Veggie & Poultry Mart
01.2020 - 08.2021
- Guided customers in selecting fresh vegetables and products, delivering friendly and attentive service.
- Assisted customers in selecting fresh vegetables and other products while providing friendly and helpful service.
- Ensured cleanliness and organization of sales floor and storage areas to enhance customer experience.
- Executed customer transactions efficiently using point-of-sale systems to streamline service.
Bakery Attendant & Replenisher
Santa Cruz Food Basket
07.2019 - 01.2020
- Stocked and replenished sales-floor lanes efficiently, ensuring organized and visually appealing store layout.
- Maintained cleanliness and organization of bakery display cases.
- Guided customers in product selection and addressed inquiries to enhance the shopping experience.
- Upheld cleanliness and organization of bakery display cases to promote product visibility and accessibility.
Education
Certificate - English A - II
St. Augustine Secondary School
Certificate - English B - II
Certificate - Social-Studies - IV
Certificate - Mathematics - III
Certificate - Integrated Science - III
Certificate - EDPM - III
Skills
- Customer Service
- Customer satisfaction
- Handling telephone calls and customer queries
- Inventory Management
- Checking, organizing, and replenishing stock
- Team Leadership
- Supervising and supporting team members
- Willing to learn and adjust to new responsibilities
- Adaptability & Fast Learning
- Communication Skills
PROJECTS
- Achievements, Projects & Achievements
- Took on leadership responsibilities by supervising team members and assisting with staff training.
- Successfully handled customer queries and telephone inquiries while maintaining a professional and helpful approach.
- Managed inventory and ensured products were properly stocked and replenished.
- Handled cash transactions and accurately balanced daily sales.
- Provided customers with friendly assistance and helped ensure a positive shopping experience.
- Developed experience across customer service, sales, inventory, cash handling, and team support.
- Built my own small food business, gaining hands-on experience in customer service, order management, food preparation, pricing, and business planning.
Timeline
Supervisor
Cell Serve LTD (B-mobile)
10.2023 - 02.2025
Store Clerk & Cashier
Tip Toe
04.2022 - 07.2023
Sales Clerk & Cashier
Tin Tin Veggie & Poultry Mart
01.2020 - 08.2021
Bakery Attendant & Replenisher
Santa Cruz Food Basket
07.2019 - 01.2020
Certificate - English A - II
St. Augustine Secondary School