AARON PAUL
Arima
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
IQOR
01.2017 - Current
- Interview customers and lead them through diagnostic procedures to determine the source of their problems
- Provide accurate and appropriate information in response to customer inquiries
- Log and track customer calls in a computer database.
Assistsant
MICHELLE’S CATERING
01.2011 - Current
- Assisted with planning of meals including food and beverage selection and food inventory control
- Received food orders and deliver them with courtesy and efficiency
- Maintained catering and workstation equipment, as needed.
Passenger Service Agent
SERVISAIR TRINIDAD AND TOBAGO LIMITED
01.2015 - 01.2016
- Checked passengers in using a computer based system, issued boarding cards and baggage labels
- Applied airline regulations which including charging excess baggage or upselling
- Adhere to and apply strict security and safety regulations.
Education
Certificate -
YOUTH TRAINING EMPLOYMENT PARTNERSHIP PROGRAM (YTEPP)
High School Diploma -
EL DORADO WEST SECONDARY SCHOOL
CERTIFICATE -
CIVILIAN CONSERVATION CORPS (CCC)
04.2011
Skills
- Microsoft Office (Word, Excel, Powerpoint)
- Report Preparation
- Excellent verbal communication skills
- Excellent written communication skills
- Photography
- Time Management
- Due Diligence
- Records Management
References
- Curvin Jones, Ministry of Health, 868.482.7396
- Dixieann Griffith, Nurse, 868.293.6131
Honours
Honour Card – Academic Achievement, Eldorado Secondary School (January – March 2008)
Interests
Photography
Mechanics
Timeline
Customer Service Representative
IQOR
01.2017 - Current
Passenger Service Agent
SERVISAIR TRINIDAD AND TOBAGO LIMITED
01.2015 - 01.2016
Assistsant
MICHELLE’S CATERING
01.2011 - Current
Certificate -
YOUTH TRAINING EMPLOYMENT PARTNERSHIP PROGRAM (YTEPP)
High School Diploma -
EL DORADO WEST SECONDARY SCHOOL
CERTIFICATE -
CIVILIAN CONSERVATION CORPS (CCC)
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