International Trade Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel through consistent performance and excellence.
Product management of Novo Nordisk portfolio. 80-100% success rate.
Regional management – re: development of affiliate-wide Market Access and Public Affairs strategies for English Caribbean Countries: T&T, SUR, GUY, JCA, BAH, TCI, The Lesser Antilles.
Formulated affiliate pricing strategies for Novo Nordisk portfolio.
Strengthened, developed and influenced local external policy and regulations to support market access.
Enhanced and protected reputation of company with relevant industry government stakeholders.
Team management (joint) of Distributor sales representatives in English Caribbean.
Resolved problems, improved operations and provided exceptional service.
Proved successful working within tight deadlines and fast-paced atmosphere.
Recognized trends within territory and industry to create proactive plans.
Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Branded products through effective salesmanship and maintained long-term client relationships with diverse needs
Serviced existing accounts on regular basis to maximize revenue.
Operations Manager
BraVo! On the Boulevard
Port-of-Spain
02.2012 - 08.2012
Marketing, Event Coordinating, Sales.
Sourced and coordinated private events.
Implemented policies and standard operating procedures for continuous improvement.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Spanish Accounting Clerk
American Airlines
Piarco, Trinidad
01.2011 - 01.2012
Territory management, Marketing.
Consolidated outstanding monthly Debit and Credit memos.
Investigated cause and effect for issuance of memos.
Informed and provided Latin American agencies with evidenced explanations regarding memo issuance.
Management of Latin American and Eastern Caribbean territories with company's regulations and tools. 100% completion rate.
Resolved problems, improved operations and provided exceptional service.
Exceeded goals through effective task prioritization and great work ethic.
Marketing Associate
Oscar Francois Ltd
Port-of-Spain
01.2010 - 10.2010
Merck Sharpe & Dohme.
Marketing Mangement.
Provided marketing support to MSD and OFL functionally and administratively via product and territory management.
Business Strategy implementation.
Worked/Liaised with MSD and OFL teams monthly to formulate, execute and guarantee business ideas are realized.
Team collaboration to help expand marketing channels.
Performed ongoing analysis to develop and advance future marketing strategies.
Medical Sales Representative
AstraZeneca S/A
Port-of-Spain
07.2008 - 06.2010
Sales, Marketing, Event Co-ordination.
Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
Territory management – re: 110 Physicians and 7 products.
Preparation and planning of seminars and meetings.
Internal and external cross-collaborative team work.
Market analysis
Documented client interactions, sales and pitches delivered in CRM system.
Brought in new customers and retained base through proactive management of individual needs and development of robust solutions.
Developed and utilized sales reports to assist leadership with key decisions and outperformance of operational targets.
Proactively managed client correspondence and recorded all tracking and communications.
Mobile Wing Team
A. S. Brydens & Sons Limited
Caribbean
01.2006 - 04.2008
Red Bull Energy Drink: Mobile Wing Team.
Marketing, Event Co-ordination.
Formulated marketing proposals.
Implemented competitive marketing strategies.
Evaluated competitor performance.
Analyzed territory sales.
Recommended new, better and different ideas that aided in branding. 100% execution.
Collaborated with Marketing and Sales departments to achieve desired result.
Computer Lab Coordinator
University of the West Indies Student Activity Centre Computer Labs
St. Augustine
01.2005 - 12.2007
Formulated marketing proposals.
Employee recruitment/ training.
Assignment of all schedules and responsibilities for all supervisors.
Management of staff of 20.
Implemented rules and regulations for supervisors.
Budgetary management of funds earned from lab services.
Evaluated employee performance.
Administered requisite employee compensation.
Supported all computer lab operations.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Increased sales by educating prospects on benefits of products and services in comparison to competitors.
Documented all transactions and support interactions in system for future reference and addition to knowledge base.
Education
LLB - Law
University Of London
United Kingdom
09.2015 - 12.2020
LL.M. - International Trade Law And Disputes
University Of Turin
Italy
10.2019 - 11.2020
Bachelor of Arts - Communications, Minor Spanish
University Of The West Indies
Trinidad And Tobago
09.2004 - 06.2008
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Excellent Sales & Marketing Skills
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Quote
When you truly want something, all the universe conspires in helping you to achieve it.
Paulo Coelho
Timeline
LL.M. - International Trade Law And Disputes
University Of Turin
10.2019 - 11.2020
LLB - Law
University Of London
09.2015 - 12.2020
Field Market Access and Public Affairs
Novo Nordisk S/A
11.2013 - 11.2019
Medical Representative
Apotex Canada
05.2013 - 10.2013
Operations Manager
BraVo! On the Boulevard
02.2012 - 08.2012
Spanish Accounting Clerk
American Airlines
01.2011 - 01.2012
Marketing Associate
Oscar Francois Ltd
01.2010 - 10.2010
Medical Sales Representative
AstraZeneca S/A
07.2008 - 06.2010
Mobile Wing Team
A. S. Brydens & Sons Limited
01.2006 - 04.2008
Computer Lab Coordinator
University of the West Indies Student Activity Centre Computer Labs
01.2005 - 12.2007
Bachelor of Arts - Communications, Minor Spanish
University Of The West Indies
09.2004 - 06.2008
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