SharePoint
Adio Thompson
Sector Business Analyst
Summary
A versatile IT professional with over 10 years of experience, specializing in delivering business solutions, network optimization, and agile project management. Having provided consultancy services to various organizations in Trinidad and Tobago, I aim to contribute as a valuable member of a team focused on excellence and continuous growth of its human resources.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Sector Business Analyst
Ansa Mcal Limited
Chaguanas
03.2022 - Current
- Collaborating with business units to analyze challenges, develop business applications, and implement solutions using agile methodologies
- Troubleshooting and resolving issues related to business applications
- Researching, recommending, and creating training materials for business technologies
- Ensuring user requirements are met through application testing
- Liaising with vendors for software implementation and issue resolution
- Developing Power BI reports for business data analysis
- Administering Azure and Dynamics 365 platforms
- Project planning, execution, and documentation
- Providing IT helpdesk response services
- Integrating AI solutions
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Consultant
Innovative Solutions Limited, LNG Company of Trinidad and Tobago
06.2011 - 02.2022
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services.
- Collaborating with business units to analyze challenges, develop business applications, and implement solutions using agile methodologies
- Troubleshooting and resolving issues related to business applications
- Researching, recommending, and creating training materials for business technologies
- Ensuring user requirements are met through application testing
- Liaising with vendors for software implementation and issue resolution
- Developing Power BI reports for business data analysis
- Managing project planning, execution, and documentation
- Providing IT helpdesk response services
- Supported clients with business analysis, documentation, and data modeling.
Education
Bachelor of Science - Information Technology
University of Bedfordshire
07.2019 - 07.2021
Network+ Certified - undefined
Skills
Reporting and business analysis
Accomplishments
- Led and executed Atlantic LNG's first Virtual Technology Conference using SharePoint,PowerApps, Microsoft Forms, and Microsoft Teams
- Developed Power Platform applications for Atlantic LNG and AnsaMcal, automating business processes and reducing turnaround time by up to 40%
- Automated data pipelines by transitioning data from Excel to SharePoint lists, streamlining data management and integration into automation workflows and Power Platform applications
- Spearheaded the development of a SharePoint communications site for AnsaMcal, improving information accessibility for employees across four countries
- Streamlined AnsaMcal Construction Sector's onboarding process, reducing setup time and resource wastage by 30%
- Managed the upgrade of Ministry of Energy's computer systems to Windows 10 and provided user training, shortening implementation time by two weeks
- Collaborated with IT and Document Control teams to deploy a data loss prevention and classification standard at Atlantic LNG
- Prepared and delivered training sessions on Skype, Microsoft Teams, One Drive, PowerBI, and Power Platform
- Upgraded email servers and implemented backup systems at the Ministry of Energy, enhancing capacity and reliability
- Provided free technology training to schools, parents, and teachers for remote learning support during the pandemic.
Software
Oracle
Dynamics 365 F&O
Power Platform
Python
SQL
Salesforce CRM
OpenAI API
HTML
PHP
DAX
JS
Timeline
Sector Business Analyst
Ansa Mcal Limited
03.2022 - Current
Bachelor of Science - Information Technology
University of Bedfordshire
07.2019 - 07.2021
Consultant
Innovative Solutions Limited, LNG Company of Trinidad and Tobago
06.2011 - 02.2022