Customer Server/Sales Associate
Mountain Pride Chocolate
Santa Cruz
03.2024 - 08.2024
- Communicated effectively with co-workers to ensure smooth operations during peak hours.
- Resolved customer complaints in a timely fashion.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming calls to provide store, products and services information.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Helped customers find specific products, answered questions, and offered product advice.