Hardworking, excelling in office efficiency skills in QuickBooks and MS Office suite. Adapting and demonstrating a unique blend of technical and interpersonal skills with Office Assistant experience for more than 15 years.
Overview
25
25
years of professional experience
Work History
Front Office Assistant
Rehabworks
01.2010 - 01.2024
Set appointments for patients visits, responded to inquiries from patients and callers seeking information.
Processes NIS and employees payments,
QuickBooks
Taxes
Data entry
Receive payments,
Deposits
Restocked and purchase orders to maintain adequate stock levels.
Greet patients and visitors upon arrival
Aid and assist Physical Therapist with each patient session, massaging and exercise appointments.
. Clerical Assistant
Youth Training Employment Partnerships Program
02.2007 - 02.2009
Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
. Clerical Assistan
(OJT) Program Licensing Office
10.2005 - 03.2006
Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Composed sensitive, confidential reports and documentation.
. Financial Adviser
British American Insurance Company Ltd
01.2003 - 10.2005
Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
Established new client relationships by conducting thorough needs assessments during initial consultations.
Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
Salesclerk
Accessories Bargain Center (ABC) .
01.2000 - 01.2003
Collaborated with team members to achieve store sales targets and improve overall performance.
Boosted sales by effectively promoting products and engaging with customers.
Assisted customers by finding items quickly to boost store satisfaction rates.
Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
. Waitress,
Crown Plaza Hotel
06.2000 - 10.2000
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Party Hostess
Vie De France / Pizza Boys,
03.1999 - 08.1999
Completed party checklist to confirm each party received contracted elements of party package.
Supervised party area and delivery of services to verify guests complied with facility safety rules.
Enhanced guest experience by providing attentive service and anticipating party needs.
Assisted in menu planning for parties, considering dietary restrictions and client preferences.
Coordinated with other staff members to ensure timely delivery of food, beverages, and entertainment options.
Prepared and served meals, beverages and desserts to party guests.
Education
MBA - ABMA Business Management
SITAL College
SITAL College, Tagurguea
08.2023
GED -
Office Gems Administration Training Recruitment Co
Office Gems Administration Training Recruitment Co
04.2020
Associate of Applied Science - Massage Therapy
University of The West Indies Open Campus
University Of The West Indies Open Campus
05.2013
BBA - Human Resource Management
SCHOOL OF PRACITAL ACCOUNTING (SPA)
ST. Joseph, Curepe
02.2007
GED -
Youth Training Employment Partnership Pregame
Barataria, Comprehensive School Center
06.2006
High School Diploma -
St. Martin’s Girls High School
Bellua Road, Belmont
09.1998
Skills
Business Correspondence
Appointment Setting
Billing and Invoicing
Document Control
Listening Skills
File Organization
Problem-solving skills
Time Management
Timeline
Front Office Assistant
Rehabworks
01.2010 - 01.2024
. Clerical Assistant
Youth Training Employment Partnerships Program
02.2007 - 02.2009
. Clerical Assistan
(OJT) Program Licensing Office
10.2005 - 03.2006
. Financial Adviser
British American Insurance Company Ltd
01.2003 - 10.2005
. Waitress,
Crown Plaza Hotel
06.2000 - 10.2000
Salesclerk
Accessories Bargain Center (ABC) .
01.2000 - 01.2003
Party Hostess
Vie De France / Pizza Boys,
03.1999 - 08.1999
MBA - ABMA Business Management
SITAL College
GED -
Office Gems Administration Training Recruitment Co
Associate of Applied Science - Massage Therapy
University of The West Indies Open Campus
BBA - Human Resource Management
SCHOOL OF PRACITAL ACCOUNTING (SPA)
GED -
Youth Training Employment Partnership Pregame
High School Diploma -
St. Martin’s Girls High School
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