Akeil Clint Alexis
Port Of Spain
Summary
Dynamic restaurant supervisor with extensive experience at Royal Caribbean International, excelling in staff management and operational efficiency. Proven track record in training teams, enhancing guest engagement, and implementing effective inventory control. Adept at conflict resolution and policy enforcement, driving teams to achieve high performance and operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor/ Head Waiter
Royal Caribbean International
Miami
12.2016 - 01.2025
- Trained new employees on company policies, procedures, and work ethics.
- Supervised staff activities to ensure adherence to established standards.
- Delegated tasks based on individual strengths to enhance team performance.
- Collaborated with upper management to develop strategies for operational efficiency.
- Enforced safety protocols to ensure compliance among all staff members.
- Motivated employees to achieve professional growth and development.
- Resolved conflicts between team members and departments effectively.
- Coordinated employee schedules according to availability and shift changes.
RESTAURANT MANAGER
Magdalena Grand Beach and Golf Resort
02.2014 - 10.2016
- Ensure daily uplifts and training sessions are done before every meal period.
- Preparing staff weekly schedules.
- Ensure that the Restaurant is equipped with all stocks.
- Replying to guest complaints and compliments via Trip Advisor and Electronic Mail.
- Perform all financial and billing transactions accurately and adhere to all cash handling procedures.
- Assist in other areas of the Hotel if the situation requires or as requested by the director.
- Report on daily meal covers for Executive Chef and F & B Manager.
- Apply disciplinary action when required.
- Complete staff evaluation.
DINING ROOM MANAGER
Sunny Group of Companies
01.2012 - 01.2014
- Staff Weekly Schedule.
- Training for both Bartenders and Wait Staff.
- Prepare an order sheet for purchasing officers & receiving goods.
- Submit yearly budget to Finance Manager.
- Ensure all outstanding debts are updated.
- Staff disciplinary action.
- To support the General Manager in the control of wage cost in line with budgetary requirements.
- To ensure security, functional and proper handling of company property in the department.
F&B SUPERVISOR
Hilton Hotel Tobago
01.2008 - 11.2011
- Inventory.
- Pay Roll.
- Overseeing all cash handling procedures in the bar department.
- Ensure that all staff are aware of promotions.
- Weekly Scheduling.
- Disciplinary actions where required.
- Training and Development.
- Menu planning and pricing.
Education
CERTIFICATE - Restaurant Operations Management
Point Fortin Junior
04-2025
CERTIFICATION IN HOSPITALITY MANAGEMENT -
Florida Atlantic University
Boca Raton, FL08.2020
DIPLOMA IN HOTEL MANAGEMENT -
University of West Indies
01.2018
CHARTERED CERTIFIED ACCOUNTANTS -
Pleasantville Senior Secondary
01.2008
Skills
- Business administration
- Priority management
- Waste reduction
- Business planning
- Staff management
- Guest engagement
- Policy enforcement
- Workflow oversight
- Shift coordination
- Inventory control
- Leadership
Certification
- Supervisory & Management Skills - Certificate
- Hospitality and Tourism Management
- Human Resources Management
- Financial Management
- International Law
- Leadership and Team Development
- Restaurant Operations Management
References
References available upon request
Awards
- Employee of the Year 2015
- Employee of the Year 2023
- Perfect Attendance Award
Timeline
Restaurant Supervisor/ Head Waiter
Royal Caribbean International
12.2016 - 01.2025
RESTAURANT MANAGER
Magdalena Grand Beach and Golf Resort
02.2014 - 10.2016
DINING ROOM MANAGER
Sunny Group of Companies
01.2012 - 01.2014
F&B SUPERVISOR
Hilton Hotel Tobago
01.2008 - 11.2011
CERTIFICATE - Restaurant Operations Management
Point Fortin Junior
CERTIFICATION IN HOSPITALITY MANAGEMENT -
Florida Atlantic University
DIPLOMA IN HOTEL MANAGEMENT -
University of West Indies
CHARTERED CERTIFIED ACCOUNTANTS -
Pleasantville Senior Secondary