Dynamic Area Manager of Operations at Samsung with a strong track record in financial company growth and compliance. Expertise in digital marketing strategies and leading teams to achieve organizational objectives. Known for maximizing resource utilization and driving operational excellence through strategic planning and problem-solving. Committed to fostering strong relationships and enhancing team performance for improved results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Area Manager of Operations
Samsung (Cellular Planet)
Port-Of-Spain , Trinidad & Tobago
10.2019 - Current
Conducted candidate interviews to support recruitment initiatives across organization.
Facilitated regular meetings with department heads to evaluate performance indicators and address concerns.
Negotiated vendor agreements to secure favorable pricing and enhance service quality.
Managed operational activities across multiple branches, ensuring adherence to company policies.
Analyzed financial data to pinpoint improvement opportunities and monitored spending trends.
Developed sales strategies that resulted in increased market share and brand growth.
Established relationships with key clients while nurturing existing customer base.
Created monthly sales performance reports for management review.
Flight Operations Agent
Swissport International
Port-Of-Spain , Trinidad & Tobago
09.2017 - 09.2019
Monitored aircraft performance in-flight and coordinated with air traffic control for safety.
Ensured safe navigation by overseeing incoming and outgoing flights via radar systems.
Maintained records of flight activity logs and fuel consumption reports for operational accuracy.
Prepared paperwork for international flights, including customs documentation.
Assisted customers with special needs during boarding and disembarking procedures.
Ensured compliance with FAA, TSA, and airport regulations to uphold safety standards.
Provided customer service support to passengers in terminal areas, enhancing overall experience.
Health and Fitness Specialist
Limitless Fitness
Port-Of-Spain , Trinidad & Tobago
03.2017 - 09.2017
Evaluated client physical capabilities to create tailored health improvement strategies.
Developed personalized workout plans considering individual demographics and medical backgrounds.
Instructed clients on safe exercise techniques, emphasizing posture and injury prevention.
Monitored client progress and adapted programs to meet evolving fitness needs.
Educated clients about nutrition principles for effective lifestyle changes.
Provided first aid for minor injuries while maintaining a safe training environment.
Participated in workshops to enhance knowledge of current fitness trends.
Fostered strong client relationships through encouragement and support.
Stock Control Manager
The Cabin Electronics & Appliance Company
Port-Of-Spain , Trinidad & Tobago
01.2013 - 03.2017
Tracked and maintained accurate records of incoming shipments, focusing on quantity and quality checks.
Monitored inventory levels to ensure sufficient stock for customer orders while minimizing shortages.
Conducted physical audits regularly to verify inventory accuracy against computer-generated records.
Executed forecasting based on past trends to assess future supply requirements.
Partnered with senior management to implement initiatives aimed at optimizing inventory systems.
Responded efficiently to customer inquiries regarding out-of-stock items and backorders.
Ensured prompt payment of supplier invoices by matching them with purchase orders issued.
Delivered training related to inventory management procedures to enhance team performance.
Education
Certificate Program In CompTIa Network + - IT Network Security
School Of Business & Computer Science (SBSC)
Champs Fleurs
02-2016
Certificate In International Sports Sciences - Sport Science
Trinidad & Tobago Fitness Academy
Chaguanas
04-2015
High School Diploma -
Success Laventille Secondary
Port-Of-Spain
07-2011
Skills
Operations oversight
Financial assessment
Negotiation with vendors
Sales planning
Inventory oversight
Compliance with regulations
Customer relationship development
Performance evaluation
Social media strategy
Logistics management
Client and vendor partnerships
Team supervision
Leadership skills
Training and development
Digital marketing strategies for social media
Presentation delivery skills
Communication proficiency
Certification
Certificate in Thai yoga and healing art
Certified member of the Caribbean Association of Massage Bodywork Practitioners
Stretch Instructor Certified By The American Sports And Fitness Association
Affiliations
Owns and Runs Personal Thai Therapeutic Stretch Therapy Business
Accomplishments
Holds the highest personal single sale within the company
Holds the second highest personal sale within the company