Energetic, dedicated and organized warehouse professional with experience in inventory management, shipment processing, logistics coordination, and customer service. Proven ability to streamline operations, maintain accurate stock control, and support timely deliveries while upholding high standards of safety, accuracy, and efficiency. Recognized for strong teamwork, attention to detail, and a commitment to operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Clerk
UNIPET
LP#42 Building #3, Mangra Trace, Aranguez, Trinidad
06.2021 - Current
Manage inventory control and organization within fast-pace warehouse environment.
Process incoming shipments and verified accuracy of received goods.
Maintain cleanliness and safety standards throughout warehouse operations.
Collaborate with team members to streamline workflow and improve productivity.
Conduct regular stock counts to ensure inventory accuracy and availability.
Receive, store and ship goods and materials.
Update Inventory and production information using warehouse management systems and scanner guns.
Process returns from customers and suppliers efficiently and accurately.
Examine packages and goods for damage and notify vendors of replacement needs.
Coordinate with vendors regarding product availability and delivery schedules.
Schedule large shipments and plan logistics to reserve sufficient storage space for incoming items.
Front Desk Assistant
Unipet Head Office
LP#42 Building #3, Mangra Trace, Aranguez, Trinidad
06.2021 - 07.2021
Greeted visitors and directed them to appropriate departments promptly.
Managed incoming calls, providing accurate information and transferring inquiries efficiently.
Scheduled appointments for staff and coordinated meeting room logistics daily.
Handled customer inquiries and resolved issues with professionalism and courtesy.
Maintained accurate records of guest accounts using computerized systems.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Customer Service Representative
OCA Fashion gift and Boutique
St. Augustine, Trinidad
03.2018 - 03.2019
Provided personalized assistance to develop strong customer relationships and improve satisfaction.
Independently managed daily store operations, ensuring efficient customer service, cash handling, inventory control, and store organization.
Organized and merchandised store to enhance customer experience and drive sales.
Restocked shelves and tracked supplies to ensure product availability for customers.
Education
CXC “A” Level - Unit 1 – Four (4) Subjects, Unit 2 - Four (4) Subjects
St. Augustine Secondary School
St. Augustine
06-2019
CXC ‘O’ Level - Six (6) Subjects
Caribbean Union Secondary School
Maracas Royal Rd, St Joseph
06-2017
B.Sc. - Computer Science with Major in Management
University of The West Indies
St Augustine
Skills
Warehouse operations
Inventory management
Shipping and receiving
Logistics coordination
Data analysis
Time management
Team collaboration
Customer service
Problem solving
Certification
College of Health Environmental & Safety Studies, NEBOSH National General Certificate in Occ. Safety & Health, Currently pursuing
College of Health Environmental & Safety Studies (CHESS), IOSH Certificate in Working Safely, 12/01/21
MIC Institute of Technology, An Introduction to Science, Technology, Engineering and Mathematics, 07/01/17
CTS College of Business and Computer Science Ltd, Certificate in Inventory Management, 10/10/25
Timeline
Warehouse Clerk
UNIPET
06.2021 - Current
Front Desk Assistant
Unipet Head Office
06.2021 - 07.2021
Customer Service Representative
OCA Fashion gift and Boutique
03.2018 - 03.2019
CXC “A” Level - Unit 1 – Four (4) Subjects, Unit 2 - Four (4) Subjects