Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aleisha Simon

St James

Summary

Resourceful Administrative Services Manager with experience in overseeing office operations, managing staff, and developing policies to improve organizational efficiency. Skilled in coordinating administrative procedures, streamlining workflow processes, and implementing organizational improvement.

Overview

13
13
years of professional experience

Work History

Administrative /Executive Personal Assistant

Attorney General & Minister of Legal Affairs
Port of Spain, Trinidad & Tobago
09.2015 - 01.2024
  • Managed administrative functions supporting legal operations and initiatives.
  • Organized and maintained confidential legal documents and files
  • Scheduled appointments and coordinated meetings for attorneys and clients.
  • Provided administrative support during legal proceedings and client consultations.
  • Collaborated with team members to enhance office procedures and workflows.
  • Assisted in case management by tracking deadlines and closing dates.
  • Managed office correspondence and communications for the Managing Partner.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Maintained confidential files related to personnel matters and sensitive business information.
  • Managed multiple projects simultaneously while meeting deadlines in a fast-paced environment.

Real Estate

  • Managed tenant relations and addressed concerns to maintain satisfaction.
  • Oversaw property maintenance and repairs through vendor coordination and inspections.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Prepared monthly financial statements and reports for management review.
  • Maintained accurate financial records and updated databases regularly.
  • Assisted in the preparation of financial statements and reports, including monthly and annual accounts.

Spa Manager

Oor Jou Spa Wellness
Port of Spain, Trinidad & Tobago
12.2014 - 09.2015
  • Managed daily operations of spa, ensuring smooth service delivery.
  • Supervised staff, providing training and guidance on customer service standards.
  • Developed and implemented marketing strategies to attract new clients.
  • Coordinated scheduling for treatments and staff shifts to optimize efficiency.
  • Oversaw inventory management, ordering supplies as needed for spa services.
  • Ensured compliance with health and safety regulations in all spa activities.
  • Established relationships with vendors to secure quality products and services.
  • Handled client feedback, addressing concerns to enhance customer satisfaction.
  • Performed administrative duties such as budgeting, financial reporting, payroll processing, client tracking and billing systems.
  • Created menus of treatments and packages that were attractive to customers.
  • Maintained high standards of cleanliness throughout the facility while adhering to safety regulations.
  • Managed social media presence on Instagram, Facebook and LinkedIn to drive new business.

Account Manager

S.W.A.T Estate Police Co. Ltd
Port of Spain, Trinidad & Tobago
06.2011 - 11.2014
  • Managed client relationships to ensure satisfaction and retention.
  • Supervised security personnel and ensured adherence to protocols.
  • Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
  • Developed detailed reports on incidents and submitted them to management for review.
  • Maintained records of employee attendance, shift changes, vacation requests.
  • Reviewed incident logs regularly identifying any patterns or trends that may require further investigation or action.

Education

Certificate - Occupational Health And Safety

Cipriani College of Labour & Co-Operative Studies
Valsayn
10-2014

Certificate - Project Management

Cipriani College of Labour & Co-Operative Studies
Valsayn
09-2014

CXC - Principles of Business, Social Studies - Mathematics, English, English B

Elder's Classes
Pembroke Street, Port Of Spain
06-1999

Skills

  • Document management
  • Legal research
  • Client relationship management
  • Financial reporting
  • Office coordination
  • Project tracking
  • Logistical planning
  • Business operations
  • Expense reporting
  • File system management
  • Administrative management

Timeline

Administrative /Executive Personal Assistant

Attorney General & Minister of Legal Affairs
09.2015 - 01.2024

Spa Manager

Oor Jou Spa Wellness
12.2014 - 09.2015

Account Manager

S.W.A.T Estate Police Co. Ltd
06.2011 - 11.2014

Certificate - Occupational Health And Safety

Cipriani College of Labour & Co-Operative Studies

Certificate - Project Management

Cipriani College of Labour & Co-Operative Studies

CXC - Principles of Business, Social Studies - Mathematics, English, English B

Elder's Classes
Aleisha Simon