Alex Ali
Saint Agustine
Summary
Goal-driven professional with a strong track record in customer service, hospitality, sales, and administrative support. Proven ability to build rapport and deliver exceptional service through effective communication and interpersonal skills. Dedicated and adaptable, consistently approaches tasks with enthusiasm and a strong work ethic. Recognized for reliability and commitment to achieving results in diverse environments.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Cellular Planet Ltd
08.2023 - 09.2024
- Welcomed customers, processed sales, and advised on mobile device purchases
- Assisted with bill payments and resolved technical issues with SIM cards
- Balanced the cash register and performed inventory checks
- Supported fieldwork initiatives to build customer relationships and drive sales
Sales Representative
Anand’s Jewellery Palace Ltd
04.2023 - 05.2023
- Consulted with customers on jewelry selections and provided product knowledge
- Upsold items and processed purchases
- Maintained customer relationships through birthday logs and follow-up offers
- Handled billing and daily cashing out
Sales Clerk (Seasonal)
Detour Store
11.2022 - 12.2022
- Greeted customers and assisted with item selection and upselling
- Built rapport to understand customer needs
- Performed daily inventory checks and restocked shelves
- Maintained store cleanliness and presentation of the store.
Education
ASJA Boys’ College
San Fernando01.2022
BSc - Criminology & Criminal Justice
University of The West Indies
Trinidad & TobagoSkills
- Customer Service & Sales Support
- Cash Handling & Inventory Management
- Administrative Tasks & Data Entry
- Photoshop, Adobe, Canva, and Photo Editing
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Social Media Marketing
- Fast Learner Strong Team Player Detail-Oriented
- Excellent Verbal & Written Communication
Volunteer Experience
- Interact Club – Rotary, Social Media Manager & Public Relations Officer, 2020, 2022, Managed Instagram and Facebook pages, Promoted events and communicated with the public
- ASJA Boys’ College, Prefect & Student Council Member, 2019, 2022, Organized school events and assemblies, Conducted interviews and classroom supervision
References
- Ashmead, Ali, Vice Principal, (868) 774-8403, ASJA Boys’ College, San Fernando
- Shonte, Roberts, Manager, (868) 710-5002, Cellular Planet Ltd, Tunapuna
Hobbies and Interests
Steel Pan (Since 2012), Volleyball, Baking / Cake Decorating
Timeline
Customer Service Representative
Cellular Planet Ltd
08.2023 - 09.2024
Sales Representative
Anand’s Jewellery Palace Ltd
04.2023 - 05.2023
Sales Clerk (Seasonal)
Detour Store
11.2022 - 12.2022
ASJA Boys’ College
BSc - Criminology & Criminal Justice
University of The West Indies
Similar Profiles
Akiel GaleAkiel Gale
Area Manager of Operations at Samsung (Cellular Planet)Area Manager of Operations at Samsung (Cellular Planet)
Yarden HezkielYarden Hezkiel
Sales Manager at Cellular PlanetSales Manager at Cellular Planet
Zekesha WhiteZekesha White
Branch Manager at Cellular Planet LimitedBranch Manager at Cellular Planet Limited
Leonardo BiondiniLeonardo Biondini
Operation Manager at DevcoOperation Manager at Devco
ROMAIN THIZYROMAIN THIZY
Concepteur Vendeur at MOBALPAConcepteur Vendeur at MOBALPA