Alicia Coward Campbell
Tacarigua
Summary
Proven leader with a track record of enhancing operational efficiency at Knights Investment, adept in customer service and problem-solving. Excelled in multitasking and organization, significantly improving customer relations. Skilled in inventory and cash control, demonstrating a keen ability to manage and mentor teams in high-pressure environments.
Overview
28
28
years of professional experience
Work History
Store Manager
Knights Investment
Industrial Estate Trincity
05.1997 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Mail Room Attendant
TTPOST
Maraval
10.1996 - 04.1997
- Contributed to the overall smooth operation of the organization by proactively addressing mailroom-related concerns and providing solutions.
- Supported office supply inventory management by ordering necessary supplies in advance of depletion, avoiding interruptions in workflow due to lack of resources.
- Adapted quickly to changing priorities, effectively managing fluctuating volumes of incoming and outgoing mail.
- Provided excellent customer service when assisting employees with locating or sending packages, resolving issues promptly and professionally.
Education
No Degree -
St Martins Primary School
Belmont Circular Road06.1993
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Timeline
Store Manager
Knights Investment
05.1997 - 06.2024
Mail Room Attendant
TTPOST
10.1996 - 04.1997
No Degree -
St Martins Primary School