Alicia Davis-Guerra
Scarborough
Summary
Solution and detail-oriented professional with effective critical thinking and strong organizational skills. Multifaceted individual capable of managing multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Executive Assistant to Chief Executive Officer
Tobago Regional Health Authority
09.2015 - Current
- Administrative Office Coordinator for CEO's Department effectively improving process flows by 70%.
- Contributed to smooth business operations by planning, organizing and coordinating inter-agency meetings and conferences.
- Initiated appropriate actions to respond or direct email for CEO and identify, analyze, and implement mechanisms to improve workflows.
- Updated spreadsheets and databases to track, analyze, and report on organizational performance and health data, to support executives and boost team productivity
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation and processed travel expenses and reimbursements for executive team and senior management.
- Prepared meeting agendas , transcribe minutes and briefing papers for members of board of directors and executive team to support strategic decision making.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Supported business and hospitality needs of executive managers and inter-agency teams during meetings, workshops and organization events.
- Research Analyst for Office of CEO Operations, through use of advanced software to prepare documents, reports, and presentations.
Tendering Agent in Procurement Department
Tobago Regional Health Authority
12.2019 - 09.2022
- Coordinated tendering activity for high value/ high risk procurement in excess of 6 million.
- Improved tendering process activities by 85% by use of critical thinking to break down problems, evaluate solutions and make decisions.
- Application of successful negotiation tactics to create strategic advantage for the organization.
- Prepared complex forms and document to streamline tendering process.
- Demonstrated ability to work independently or collaboratively and effectively providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Generate corporate reporting with succinct analysis and recommendations.
Exec Admin Asst to General Manager Primary Care
Tobago Regional Health Authority
02.2011 - 09.2015
- Coordinated administrative activity in support of team of over 20 District Medical Officers
- Developed and implemented forms and documents to streamline business activity of Primary Care Department
- Coordinated and prepared agendas and transcribed minutes of monthly doctors meeting.
- Skilled at working independently and collaboratively in team environments.
- Organized and detail-oriented with strong work ethic.
Administrative Assistant
Industrial Plant Services Limited
11.2007 - 02.2011
- Coordinated administrative functions of fast paced down stream operating plant facility.
- Improved business process by 75% by streamlining administrative activity related to preparation of documentation and process flows.
- Executed record filing system to improve document control, organization and management.
- Coordinator of extra-curricular activities (Management of Sport Club)
Office Manager
WR Hall Trinidad Limited
04.2005 - 12.2006
- Improved business process by 85% by generation of appropriate systems, documents and processes to effectively manage operations
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules (Singapore Project Jul - Sept 2006)
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Site Secretary
Ashana/DYWIDAG International GmbH
05.2004 - 03.2005
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Site Secretary
Alescon Readymix Limited
03.1997 - 12.1997
- Managed filing system, entered data, managed over 20 phone and email correspondence daily and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Performed research to collect and record industry data.
Education
Prof. Certificate Logistics & Supply Chain Mgmt. - Supply Chain
Arthur Lok Jack
Trinidad & Tobago 03.2023
MBA - Business Management
Anglia Ruskin University
United Kingdom04.2015
Bachelor of Arts - Business Administration & Management
University of Sunderland
United Kingdom 03.2011
Skills
- Report Analysis
- Event Coordination & Execution
- Executive Presentation Development
- Complex Negotiation
- Project Management
- Conflict Management
- Logistics and Schedule Management
- Strategic Process Improvement
- Scheduling & Travel Accommodations
- Business Writing/Correspondence
- Data Research and Compilation
- Cross Functional and Adaptive
Accomplishments
- Team leader of a cross functional team of twelve, in the development and administration of TRHA Summer Internship Programme 2023 for placement of thirty interns.
- Planned corporate workshops, training and special events for groups of over twenty employees.
Certification
- CAPM Intermediate Training Module - 2023 (Ongoing)
- Professional Certificate -Supply Chain & Logistics Management 2023
- Office of Procurement Regulations (OPR) - Sept- Dec 2022 (Pending Certification)
- Internal Quality Auditor 2022
- Effective Skills for Administrative Professionals
- Advanced MS Excel
- MS Project 2007
- First Aid (Advanced Child, Infant, Adult)
- AED/CPR Advanced
- DOC System for Electronic Manual Conversion (MTS World)
Timeline
Tendering Agent in Procurement Department
Tobago Regional Health Authority
12.2019 - 09.2022
Executive Assistant to Chief Executive Officer
Tobago Regional Health Authority
09.2015 - Current
Exec Admin Asst to General Manager Primary Care
Tobago Regional Health Authority
02.2011 - 09.2015
Administrative Assistant
Industrial Plant Services Limited
11.2007 - 02.2011
Office Manager
WR Hall Trinidad Limited
04.2005 - 12.2006
Site Secretary
Ashana/DYWIDAG International GmbH
05.2004 - 03.2005
Site Secretary
Alescon Readymix Limited
03.1997 - 12.1997
Prof. Certificate Logistics & Supply Chain Mgmt. - Supply Chain
Arthur Lok Jack
MBA - Business Management
Anglia Ruskin University
Bachelor of Arts - Business Administration & Management
University of Sunderland
Similar Profiles
Dannisha HectorDannisha Hector
Enrolled Nursing Assistant at Tobago Regional Health AuthorityEnrolled Nursing Assistant at Tobago Regional Health Authority
Anna-Phylicia Fraser JoefieldAnna-Phylicia Fraser Joefield
Oncology Nurse at Tobago Regional Health AuthorityOncology Nurse at Tobago Regional Health Authority
JANELLE DRYSDALE-JOBJANELLE DRYSDALE-JOB
Acting Chief Executive Officer at Tobago Festivals Commission LimitedActing Chief Executive Officer at Tobago Festivals Commission Limited