Alicia Davis-Guerra
Scarborough
Summary
Solution and detail-oriented professional with effective critical thinking and strong organizational skills. Multifaceted individual capable of managing multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Executive Assistant to Chief Executive Officer
Tobago Regional Health Authority
Glen Road, Scarborough, Tobago
09.2015 - Current
- Administrative Office Coordinator for CEO's Department effectively improving process flows by 70%.
- Contributed to smooth business operations by planning, organizing and coordinating inter-agency meetings and conferences.
- Initiated appropriate actions to respond or direct email for CEO and identify, analyze, and implement mechanisms to improve workflows.
- Updated spreadsheets and databases to track, analyze, and report on organizational performance and health data, to support executives and boost team productivity
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation and processed travel expenses and reimbursements for executive team and senior management.
- Prepared meeting agendas , transcribe minutes and briefing papers for members of board of directors and executive team to support strategic decision making.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Supported business and hospitality needs of executive managers and inter-agency teams during meetings, workshops and organization events.
- Research Analyst for Office of CEO Operations, through use of advanced software to prepare documents, reports, and presentations.
Tendering Agent in Procurement Department
Tobago Regional Health Authority
DAO Building, Scarborough General Hospital
12.2019 - 09.2022
- Coordinated tendering activity for high value/ high risk procurement in excess of 6 million.
- Improved tendering process activities by 85% by use of critical thinking to break down problems, evaluate solutions and make decisions.
- Application of successful negotiation tactics to create strategic advantage for the organization.
- Prepared complex forms and document to streamline tendering process.
- Demonstrated ability to work independently or collaboratively and effectively providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Generate corporate reporting with succinct analysis and recommendations.
Exec Admin Asst to General Manager Primary Care
Tobago Regional Health Authority
Doretta's Court, Mt. Marie, Scarborough
02.2011 - 09.2015
- Coordinated administrative activity in support of team of over 20 District Medical Officers
- Developed and implemented forms and documents to streamline business activity of Primary Care Department
- Coordinated and prepared agendas and transcribed minutes of monthly doctors meeting.
- Skilled at working independently and collaboratively in team environments.
- Organized and detail-oriented with strong work ethic.
Administrative Assistant
Industrial Plant Services Limited
Point Lisas, Trinidad
11.2007 - 02.2011
- Coordinated administrative functions of fast paced down stream operating plant facility.
- Improved business process by 75% by streamlining administrative activity related to preparation of documentation and process flows.
- Executed record filing system to improve document control, organization and management.
- Coordinator of extra-curricular activities (Management of Sport Club)
Office Manager
WR Hall Trinidad Limited
Point Fortin, Trinidad
04.2005 - 12.2006
- Improved business process by 85% by generation of appropriate systems, documents and processes to effectively manage operations
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules (Singapore Project Jul - Sept 2006)
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Site Secretary
Ashana/DYWIDAG International GmbH
05.2004 - 03.2005
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Site Secretary
Alescon Readymix Limited
03.1997 - 12.1997
- Managed filing system, entered data, managed over 20 phone and email correspondence daily and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Performed research to collect and record industry data.
Education
Prof. Certificate Logistics & Supply Chain Mgmt. - Supply Chain
Arthur Lok Jack
Trinidad & Tobago 03.2023
MBA - Business Management
Anglia Ruskin University
United Kingdom04.2015
Bachelor of Arts - Business Administration & Management
University of Sunderland
United Kingdom 03.2011
Skills
- Report Analysis
- Event Coordination & Execution
- Executive Presentation Development
- Complex Negotiation
- Project Management
- Conflict Management
- Logistics and Schedule Management
- Strategic Process Improvement
- Scheduling & Travel Accommodations
- Business Writing/Correspondence
- Data Research and Compilation
- Cross Functional and Adaptive
Accomplishments
- Team leader of a cross functional team of twelve, in the development and administration of TRHA Summer Internship Programme 2023 for placement of thirty interns.
- Planned corporate workshops, training and special events for groups of over twenty employees.
Certification
- CAPM Intermediate Training Module - 2023 (Ongoing)
- Professional Certificate -Supply Chain & Logistics Management 2023
- Office of Procurement Regulations (OPR) - Sept- Dec 2022 (Pending Certification)
- Internal Quality Auditor 2022
- Effective Skills for Administrative Professionals
- Advanced MS Excel
- MS Project 2007
- First Aid (Advanced Child, Infant, Adult)
- AED/CPR Advanced
- DOC System for Electronic Manual Conversion (MTS World)
Timeline
Tendering Agent in Procurement Department
Tobago Regional Health Authority
12.2019 - 09.2022
Executive Assistant to Chief Executive Officer
Tobago Regional Health Authority
09.2015 - Current
Exec Admin Asst to General Manager Primary Care
Tobago Regional Health Authority
02.2011 - 09.2015
Administrative Assistant
Industrial Plant Services Limited
11.2007 - 02.2011
Office Manager
WR Hall Trinidad Limited
04.2005 - 12.2006
Site Secretary
Ashana/DYWIDAG International GmbH
05.2004 - 03.2005
Site Secretary
Alescon Readymix Limited
03.1997 - 12.1997
Prof. Certificate Logistics & Supply Chain Mgmt. - Supply Chain
Arthur Lok Jack
MBA - Business Management
Anglia Ruskin University
Bachelor of Arts - Business Administration & Management
University of Sunderland