Alicia Figaro
Couva
Summary
Dynamic Sales Representative with a proven track record at Alstons Marketing, excelling in market analysis and customer service. Expert in crafting effective sales strategies and executing successful promotional events, driving customer engagement and satisfaction. Skilled in relationship management, consistently enhancing product visibility and sales performance through innovative visual merchandising.
Overview
23
23
years of professional experience
Work History
Sales Representative/Trade Development Manager
Alstons Marketing
Chagaunas
01.2011 - Current
- Analyzed customer feedback to improve products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Conducted market research to identify selling possibilities and evaluate customer needs.
Merchandising/Sales Associate
Hand Arnold
El Socorro
11.2007 - 12.2011
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Merchandiser
PMSL/Unilever
Champ Fluers
07.2002 - 11.2007
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Coordinated promotional events such as special sales or clearance items.
- Built product displays and placed appropriate signage for merchandise.
Education
Effective Customer And Sales Techniques
YMCA
Port Of Spain04-2024
Key Accounts Sales Training
AMCO/Customer Service Academy of Trinidad
Chagaunas09-2019
Events Management
Ministry of Community Development
Port Of Spain03-2019
High School Diploma -
Marabella Senior Comprehensive
Marabella06-2008
Skills
- Customer service
- Sales strategies
- Event planning
- Relationship management
- Market analysis
- Visual merchandising
Affiliations
- Walking, Marathons
- Baking
- Cooking
Accomplishments
- Most Outstanding - YTEPP 1995
- Most Outstanding - YTEPP 2007
- Merchandiser of year - Unilever 2007
- Sales Person of the Year - AMCO 2012/2016
Timeline
Sales Representative/Trade Development Manager
Alstons Marketing
01.2011 - Current
Merchandising/Sales Associate
Hand Arnold
11.2007 - 12.2011
Merchandiser
PMSL/Unilever
07.2002 - 11.2007
Effective Customer And Sales Techniques
YMCA
Key Accounts Sales Training
AMCO/Customer Service Academy of Trinidad
Events Management
Ministry of Community Development
High School Diploma -
Marabella Senior Comprehensive
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