Alicia Ramdass
Florida
Summary
Dynamic Logistics Coordinator with proven expertise at BAC Customs Broker, excelling in shipment coordination and customs compliance. Adept at problem-solving and enhancing supply chain efficiency, I implemented tracking systems that significantly reduced discrepancies. Committed to exceptional customer service, I fostered collaboration across teams to resolve logistical challenges effectively.
Overview
2026
2026
years of professional experience
Work History
Logistics Coordinator
BAC Customs Broker
01.2022 - 04.2025
- Coordinated shipment schedules to optimize delivery timelines and maintain supply chain efficiency.
- Managed documentation for import/export compliance, ensuring adherence to regulations and standards.
- Collaborated with cross-functional teams to resolve logistics issues, enhancing communication and workflow.
- Monitored inventory levels and implemented tracking systems to improve accuracy and reduce discrepancies.
- Developed process improvements that streamlined operations, resulting in increased efficiency within logistics functions.
- Trained new staff on best practices for customs documentation and regulatory compliance procedures.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
- Facilitated cross-department collaboration to address and resolve logistical hurdles efficiently.
- Ensured compliance with international shipping regulations, preventing legal issues and fines.
Customs Clerk
Caribbean Shipping Agencies
2015 - 2021
- Assisted in processing customs documentation to ensure compliance with regulations.
- Coordinated shipment tracking and updates with logistics teams for timely delivery.
- Supported data entry tasks using customs management software for accurate record-keeping.
- Learned to identify discrepancies in shipments and report issues promptly.
- Collaborated with team members to streamline customs clearance procedures.
- Maintained organized files of import/export documents for easy retrieval and reference.
- Adapted to changing regulations by participating in ongoing training sessions.
- Provided customer service support by answering inquiries related to customs processes.
- Strengthened internal communication channels among departments involved in the customs process, fostering a more collaborative and efficient work environment.
- Assisted in the training of new hires, sharing expertise in customs processes and systems to improve team performance.
- Maintained strong relationships with clients, providing exceptional customer service and promptly addressing concerns.
- Ensured compliance with customs regulations by staying up-to-date on changing policies and procedures.
Education
Graduate Certificate - Customs
Customs Association
Port Of Spain High School Diploma - Business
St Kevin’s College
San Fernando 09.2007
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment coordination
- Customs brokerage
Timeline
Logistics Coordinator
BAC Customs Broker
01.2022 - 04.2025
Customs Clerk
Caribbean Shipping Agencies
2015 - 2021
Graduate Certificate - Customs
Customs Association
High School Diploma - Business
St Kevin’s College