Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Ramdass

Florida

Summary

Dynamic Logistics Coordinator with proven expertise at BAC Customs Broker, excelling in shipment coordination and customs compliance. Adept at problem-solving and enhancing supply chain efficiency, I implemented tracking systems that significantly reduced discrepancies. Committed to exceptional customer service, I fostered collaboration across teams to resolve logistical challenges effectively.

Overview

2026
2026
years of professional experience

Work History

Logistics Coordinator

BAC Customs Broker
01.2022 - 04.2025
  • Coordinated shipment schedules to optimize delivery timelines and maintain supply chain efficiency.
  • Managed documentation for import/export compliance, ensuring adherence to regulations and standards.
  • Collaborated with cross-functional teams to resolve logistics issues, enhancing communication and workflow.
  • Monitored inventory levels and implemented tracking systems to improve accuracy and reduce discrepancies.
  • Developed process improvements that streamlined operations, resulting in increased efficiency within logistics functions.
  • Trained new staff on best practices for customs documentation and regulatory compliance procedures.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.
  • Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
  • Facilitated cross-department collaboration to address and resolve logistical hurdles efficiently.
  • Ensured compliance with international shipping regulations, preventing legal issues and fines.

Customs Clerk

Caribbean Shipping Agencies
2015 - 2021
  • Assisted in processing customs documentation to ensure compliance with regulations.
  • Coordinated shipment tracking and updates with logistics teams for timely delivery.
  • Supported data entry tasks using customs management software for accurate record-keeping.
  • Learned to identify discrepancies in shipments and report issues promptly.
  • Collaborated with team members to streamline customs clearance procedures.
  • Maintained organized files of import/export documents for easy retrieval and reference.
  • Adapted to changing regulations by participating in ongoing training sessions.
  • Provided customer service support by answering inquiries related to customs processes.
  • Strengthened internal communication channels among departments involved in the customs process, fostering a more collaborative and efficient work environment.
  • Assisted in the training of new hires, sharing expertise in customs processes and systems to improve team performance.
  • Maintained strong relationships with clients, providing exceptional customer service and promptly addressing concerns.
  • Ensured compliance with customs regulations by staying up-to-date on changing policies and procedures.

Education

Graduate Certificate - Customs

Customs Association
Port Of Spain

High School Diploma - Business

St Kevin’s College
San Fernando
09.2007

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Customer service
  • Shipment coordination
  • Customs brokerage

Timeline

Logistics Coordinator

BAC Customs Broker
01.2022 - 04.2025

Customs Clerk

Caribbean Shipping Agencies
2015 - 2021

Graduate Certificate - Customs

Customs Association

High School Diploma - Business

St Kevin’s College
Alicia Ramdass