Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
BusinessAnalyst
ALISA M. PHILLIPS

ALISA M. PHILLIPS

San Fernando

Summary

Eager to utilize professional experience and abilities to take on new challenges with an established company. Detail-oriented professional adept at coordinating digital and physical records for required purposes. Highly organized and hardworking with a clear focus on maintaining efficient and accurate operations. Prepared to offer over 24 years of experience and take on challenging new roles. Outgoing and efficient, versed in marine terminaling operations, geared towards achieving business objectives.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Terminal Clerk 1

Point Lisas Industrial Port Development Corporation Limited
01.2022 - 05.2022
  • Recorded and documented, either manually or using Radio Data Terminal (RDT), all cargo received, stored and delivered, whether imported or exported by land or sea, indicating condition, identification marks and description.
  • Documented time utilization of all loading and off-loading operations; recording quantities per period delays and reasons for same.
  • Accurately tallied all cargo against shipping documents (i.e. Discharge and load documents etc.) and recording the condition of cargo and/or packaging and reporting same.
  • Maintained and ensured an effective system for the orderly receipt, storage and delivery of cargo relative to customs, agents, consignees, etc.
  • Responsible for documentation of all activities relating to break bulk and yard operations.
  • Responsible for preparing the storage yard to receive cargo.
  • Required to tally during stuffing and un-stuffing operations.
  • Responsible for accurately repacking cargo (e.g. Lumber, Pallets, Boxes, Pails, Bags).
  • Required to conduct surveying of cargo (damaged and specialized cargo, equipment).
  • Responsible for checking of cargo loaded on trucks for delivery, to ensure that the correct cargo is loaded.

Port Operations Clerical Assistant

Petroleum Company of Trinidad and Tobago Limited
01.2006 - 11.2018
  • Calculation of berth service factor and occupancy, tallying of percentages for year to date updates and comparisons for section’s monthly report.
  • Compilation of department’s potential demurrage reports and distribution divisionally to obtain feedback for use in future calculation of vessel Demurrage Claims.
  • Vessel Turnaround, Tug Usage, Vessel Loadings & Discharges and Bunker delivery data sourced, corroborated, analyzed and calculated for section reports.
  • Update of sealines status and maintenance data for monthly reports.
  • Documentation of HSE records and measures to assist in monitoring of departmental HSE targets and performance.
  • Management of training records and database as per the Quality Management System, ISO 9001:2015 Standard.
  • Daily dissemination of department’s Harbour Movements Schedule to all interest departments, Agents and Inspection companies to ensure efficient and timely flow of the operations.
  • Documentation and dissemination of Pollution Check Reports to assist in monitoring HSE targets.
  • Vessel arrival and departure weekly reports compiled and submitted to Lloyds Register, England.
  • Verification of vessel specifics using AIS Live and SeaWeb applications.
  • Management of sections’ office equipment and supplies inventory.
  • Generation of Reservations and Requisitions using SAP application.
  • Conducting inquiries, follow-up and clearance of outstanding orders.
  • Communication with Procurement personnel, buyers/expediters to ensure timely delivery of requested orders.
  • Liaisons with Senior Procurement personnel as precarious issues arise.
  • Maintenance of Procurement procedures in accordance with Quality Management System, ISO 9001:2015 Standards.
  • Maintenance of section’s training database and records.
  • Processing of Training Effectiveness Forms in accordance with Quality Management System, ISO 9001:2015 Standards.
  • Team Lead in the development of the department’s webpage content, layout and design using Sharepoint application.
  • Assisting with the design, testing, rollout and implementation of the department’s new Tanker Turnaround Electronic System.
  • Providing technical assistance to end users within the section/department, trouble shooting errors, demonstrating relevant software usage and explaining methods applicable to the task at hand.
  • Overall data management and record keeping in electronic and hard copy formats in accordance with Quality Management System, ISO 9001:2015 Standards.
  • General office keeping and procedures.

Port Operations Coordinator (Intermittent Acting)

Petroleum Company of Trinidad & Tobago Limited, Pointe-a-Pierre
07.2009 - 11.2018
  • Coordinated port operations including anchoring, berthing, cargo transfers and bunkering with all relevant parties.
  • Provided central communications to all marine activities.
  • Liaised directly with Oil Stocks to ensure safe and efficient turnaround of tankers.
  • Coordinated with the Dock Supervisor and other jetty personnel on tanker turnaround.
  • Assisted the Shift Team Leader – Port in effecting activities on the port.
  • Directed all vessel traffic within the port.
  • Monitored and advised all relevant parties on movements of all marine crafts including bunkering operations
  • Recorded/Logged and relayed data to relevant parties pertaining to vessel operations including delays, loadings and discharging
  • Maintained a shift log and conducted proper shift handover
  • Prepared Port Operations documents (vessels/terminal performance and statement of facts) for master’s signature
  • Acted as the initial point of contact for all marine incidents/emergencies and initiates appropriate response
  • Undertook other assignments from time to time, to fulfill the purpose of the job.

Management Assistant (Intermittent Acting)

Petroleum Company of Trinidad & Tobago Limited, Pointe-a-Pierre
04.2006 - 09.2018
  • Receipt, handling, dispatch, treatment, response as directed and filing of all incoming and outgoing correspondence
  • Professionally handled telephone and direct (in person) communications
  • Coordinated the Manager’s schedule and calendar
  • Administrative support and secretarial services to the Manager
  • Filing system maintained and retrieved on a timely basis for office records and critical documents
  • Coordinated all office activities and acquisition of office supplies and equipment
  • Completed specialized reports, updates and presentations as directed
  • Prepared, monitored and reported on Manager’s budget
  • Conducted specialized research as required
  • Trained and supervised other support personnel
  • Implemented process/system changes to improve efficiencies
  • Used enterprise wide systems as it relates to areas of responsibility.

Clerk I

Petroleum Company of Trinidad and Tobago Limited
11.1994 - 12.2005
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers by phone, email or in-person to provide information.
  • Promoted customer loyalty by delivering friendly service and knowledgeable assistance.
  • Produced high-quality documents, spreadsheets and presentations for internal departmental needs.
  • Created reports and developed improvements and enhancements to automate records and file systems.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.

Education

Certificate of Completion - Maritime Studies

International Trade Centre, SME Trade Academy
Geneva, Switzerland
09.2022

Diploma For Harbour Masters - Maritime Studies

Lloyd’s Maritime Academy
Greater London, England
04.2019

Year 1 - International Diploma in Computer Studies - Business Computing

School of Accounting & Management
St. Augustine, Trinidad & Tobago
06.2009

Industry (LCCI) – Third Level Group - Public Relations, Selling & Sales Management

UWI School of Continuing Studies
Padmore Street, San Fernando
06.2000

Skills

  • Sound knowledge of terminal operations
  • Cargo handling operations
  • Computer System and Technical Skills on a broad spectrum
  • Knowledge of building content for webpages and Sharepoint
  • Sound knowledge of Terminal and Tanker Turnaround operations
  • Proficient use of SAP, Microsoft Office Suite and Computer Management Information Systems
  • Proficient knowledge of Quality Management Systems
  • Manage Port Operations Documentation and Communication
  • Team skills, building relationships and alliances
  • Self-management and interpersonal skills
  • Organization awareness
  • Planning and Organizing
  • Written, Oral and General Communication
  • Time Management
  • Customer focused
  • Emergency response
  • Ship Terminal Operations

Certification

Basic Safety Training (STCW ’95) – Pre Sea Certification NSC CPR NSC First Aid

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I'm no longer giving anyone the benefit of the doubt, you are what you show me. See, I hear what you say, but I believe what you do.
motivationaddictzz

Timeline

Terminal Clerk 1

Point Lisas Industrial Port Development Corporation Limited
01.2022 - 05.2022

Port Operations Coordinator (Intermittent Acting)

Petroleum Company of Trinidad & Tobago Limited, Pointe-a-Pierre
07.2009 - 11.2018

Management Assistant (Intermittent Acting)

Petroleum Company of Trinidad & Tobago Limited, Pointe-a-Pierre
04.2006 - 09.2018

Port Operations Clerical Assistant

Petroleum Company of Trinidad and Tobago Limited
01.2006 - 11.2018

Clerk I

Petroleum Company of Trinidad and Tobago Limited
11.1994 - 12.2005

Certificate of Completion - Maritime Studies

International Trade Centre, SME Trade Academy

Diploma For Harbour Masters - Maritime Studies

Lloyd’s Maritime Academy

Year 1 - International Diploma in Computer Studies - Business Computing

School of Accounting & Management

Industry (LCCI) – Third Level Group - Public Relations, Selling & Sales Management

UWI School of Continuing Studies

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