Alvin Andrews
Chaguanas,Montrose
Summary
Organised and diligent professional with over 20 years of experience in customer service. Built a loyal customer base through consistent and exceptional service delivery while managing multiple tasks efficiently. Demonstrated strong interpersonal and communication skills, contributing to a focused and proactive workplace environment.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Lead Operator
Metpro
Chaguanas, Montrose
12.2002 - 09.2019
Oversaw daily operations
supervised and supported delivery facilitation of windows and doors to customers, prepared stock sheets, and ensured safe storage of products in warehouse.
- operated machinery to optimize production processes.
- monitored workflow to uphold quality and safety standards.
- Trained new operators on equipment and safety protocols.
Delivery Driver
Kfc
Chaguanas , TT
09.2008 - 05.2010
- Delivered food orders efficiently to customers in various locations.
- Maintained cleanliness and organization of delivery vehicle and equipment.
- Communicated effectively with team members and customers during deliveries.
Kitchen Staff
Kfc
Maraval, Main Road
11.1998 - 07.2003
Responsibilities
maintain a clean kitchen for preparation of product
- Prepared and cooked menu items according to established recipes.
- Maintained cleanliness and organization of kitchen equipment and workspaces.
- Assisted in inventory management and stock rotation of food supplies.
Lane Attendant
Foodmaster Supermarket
Tunapuna, Main Road
09.1996 - 10.1998
Responsibilities
Managed checkout processes for efficient customer transactions.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas.
- replenish lane with products when needed
Education
Associate of Applied Science - Information Technology
College of Science, Technology And Applied Arts of Trinidad And Tobago
Port Of Spain, Port Of Spain Corporation11.2019
High School Diploma -
Success Laventille Secondary School
Port Of Spain, San Juan-Laventille Regional CorporationSkills
- Inventory restock
- Policies and procedures
- Customer service
- Operations management
- Manufacturing software
- Multitasking and prioritization
Accomplishments
- Promoted to LEAD OPERATOR.
- Awarded "Outstanding Employee" in 2007.
- Design
Responsible for creative design for prominent EXPORT PROJECTS. - Process Improvement
assisted in Creating new departmental procedures manual. Assessed organisational training needs.
Certification
Earned a certification under National Examination council (N.E.C) IN DOMESTIC ELECTRICAL INSTALLATION
- Computer Networking, Cisco Certified Network Associate (CCNA) - 2020-2023
Timeline
Delivery Driver
Kfc
09.2008 - 05.2010
Lead Operator
Metpro
12.2002 - 09.2019
Kitchen Staff
Kfc
11.1998 - 07.2003
Lane Attendant
Foodmaster Supermarket
09.1996 - 10.1998
High School Diploma -
Success Laventille Secondary School
Associate of Applied Science - Information Technology
College of Science, Technology And Applied Arts of Trinidad And Tobago