Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Adam Charles

Rio Claro

Summary

Dynamic and professional individual seeking a role in organizational development and interpersonal management. Highly skilled in showcasing talents to excel in a business organization.

Overview

8
8
years of professional experience

Work History

Mixologist

Harry’s Water Park
07.2023 - 10.2024
  • Crafted diverse range of cocktails and beverages
  • Conducted regular inventory audits
  • Created innovative recipes from scratch
  • Maintained a clean and organized environment.
  • Greeted customers and provided excellent customer service.
  • Followed proper cash handling procedures when closing out tabs or cashing out customers.
  • Informed customers about upcoming events at the venue.
  • Assisted in training new bartenders on proper techniques.
  • Handled complaints from guests in a professional manner.

Clerk (Medical Records)

Eastern Regional Health Authority (ERHA)
12.2021 - 01.2022
  • Collected information for patient charts
  • Maintained organization, accuracy, and completeness of medical records
  • Converted paperwork into digital formats.
  • Completed patient reports with efficiency and accuracy.
  • Ensured compliance with health authority standards
  • Input data into facility's core system database
  • Processing the records for admitting and discharging patients.

Sales Representative

Fens Furniture and Home Store
Rio Claro
02.2021 - 10.2021
  • Adhered to established policies and procedures when handling customer accounts.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Provided technical support for customers using the company's products or services.
  • Maintained accurate records of all sales and prospecting activities.

Bartender

Legends Sports Bar
01.2020 - 07.2020
  • Surpassed sales goals, utilizing extensive expertise in beverage selections
  • Established strong customer relationships
  • Maintained bar area in alignment with the establishment’s values.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Field Officer

Ministry of Social Development and Family Services
Sangre Grande
02.2020 - 04.2020
  • Field officer with extensive background in government initiatives
  • Well-versed in local customs and societal protocols
  • Managed resolution of outstanding assistance grant cases for Ministry of Social Development and Family Services
  • Conducted client meetings and performed background checks
  • Implemented best practices to enhance field operations
  • Delivered precise data to facilitate decision-making
  • Conducted investigations and wrote detailed reports on findings.

Recertification Officer

Ministry of Social Development and Family Services
Rio Claro/Chaguanas
09.2018 - 09.2019
  • Conducted field visits to recertify food card clients
  • Served as the lead officer throughout Tabaquite and Nariva Mayaro

On-the-Job Training Program

Ministry of Labour and Small Enterprise Development
Rio Claro
05.2017 - 06.2018
  • Organized and planned youth development events such as sporting activities
  • Created research documents and data summaries for executive use
  • Served as Camp Facilitator at CAMP VYBE 2017
  • Cultivated strong networking capabilities

On-the-Job Training Programme

Ministry of Labour and Small Enterprise Development
Rio Claro
06.2016 - 05.2017
  • Gained essential clerical experience
  • Conducted interviews for prospective trainees interested in joining the OJT Program
  • Generated various business documents using office software
  • Evaluate interview data to confirm qualification criteria

Education

BSc - Environmental and Natural Resource Management (Major), Biology (Minor)

University of The West Indies
St. Augustine
07-2016

CAPE Advanced Level Studies - Biology, Chemistry, Environmental Science

ST. STEPHENS COLLEGE
Princes Town
07-2012

CXC Ordinary Level Passes - Science Education

St. Stephen's College
Princes Town
07-2010

Y.A.P.A Certificate - Agriculture

Skills

  • Customer Service
  • Marketing and Promotions
  • Maintaining records
  • Database Maintenance
  • Conflict Resolution
  • Time Management
  • Organizational Skills
  • Supply and Inventory Maintenance
  • Microsoft Office Suite
  • Deadline Management
  • Policy Interpretation
  • Documentation Review

References

  • Sharla Dass-Hassanali, 742-8421, Ministry of Social Development and Family Services
  • Shivaun P Boisson, 746-7636, Ministry of Youth and Sport Affairs
  • Charlene Baball, 718-8421, Supervisor- Fens Furniture Stores

Affiliations

  • Cricket
  • Hiking and the outdoors
  • Sports Co-ordinator
  • Camp Facilitator

Timeline

Mixologist

Harry’s Water Park
07.2023 - 10.2024

Clerk (Medical Records)

Eastern Regional Health Authority (ERHA)
12.2021 - 01.2022

Sales Representative

Fens Furniture and Home Store
02.2021 - 10.2021

Field Officer

Ministry of Social Development and Family Services
02.2020 - 04.2020

Bartender

Legends Sports Bar
01.2020 - 07.2020

Recertification Officer

Ministry of Social Development and Family Services
09.2018 - 09.2019

On-the-Job Training Program

Ministry of Labour and Small Enterprise Development
05.2017 - 06.2018

On-the-Job Training Programme

Ministry of Labour and Small Enterprise Development
06.2016 - 05.2017

BSc - Environmental and Natural Resource Management (Major), Biology (Minor)

University of The West Indies

CAPE Advanced Level Studies - Biology, Chemistry, Environmental Science

ST. STEPHENS COLLEGE

CXC Ordinary Level Passes - Science Education

St. Stephen's College

Y.A.P.A Certificate - Agriculture

Adam Charles