Amanda Kerr
Scarbrough
Summary
Highly organized and friendly Receptionist with a background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. With exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
8
8
years of professional experience
Work History
Security Officer
Special Service Security
06.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Directed guests around building and answered accessibility questions.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
Preschool Teacher
Aunty Suzies Early Childhood
01.2016 - 07.2017
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Educated students in foundational concepts such as shapes, numbers, and letters.
Receptionist
Shepes's Auto Rental
01.2017 - 06.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained clean reception area to promote positive, professional environment for clients.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Provided clerical support, addressing routine, and special requirements.
- Maintained transaction security by verifying payment cards against identification.
Education
High School Diploma -
Signal Hill Secondary High School
Signal Hill Tobago06.2015
Skills
- Report Writing
- Conflict Resolution Techniques
- File Management
- Reminder Calls
- Departmental Support
- Call Transfers
- Time Management
- Administrative Skills
- Cash Handling
Timeline
Security Officer
Special Service Security
06.2019 - Current
Receptionist
Shepes's Auto Rental
01.2017 - 06.2017
Preschool Teacher
Aunty Suzies Early Childhood
01.2016 - 07.2017
High School Diploma -
Signal Hill Secondary High School
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