Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Senior Operations Manager
Big Box Distribution Limited
05.2020 - 12.2023
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Implemented new inventory management system to optimize stock levels and reduce waste.
Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Increased profit by streamlining operations.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Personal Assistant/General Manager of Operations
Peche Patisserie
01.2018 - 02.2020
Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Improved time management of the executive through effective prioritization and organization of tasks.
Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
Coordinated events and functions with attention to detail ensuring successful execution.
Provided research assistance on various projects, leading to informed decisions based on accurate information.
Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
Maintained appropriate filing of personal and professional documentation.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Office Manager/Customs Data Entry Clerk
KNR Shipping And Transport Limited
09.2015 - 09.2018
- Preparing and issuing cheques to relevant accounts payable.
Processing payroll by preparing NIS, H/Surcharge and PAYE for fortnightly and monthly employees. - Managing databases and filing systems.
Implementing and maintaining procedures and administrative systems. - Sending and retrieving emails. - Interacting with clients, suppliers and guests on a daily basis in a professional manner.
Receiving and making telephone calls to clients. - Using the ACE SYSTEM to pull worksheets for each relevant shipment, regardless if the entry is for a Regional Health Authority or for commercial use.
Using the ASYCUDA WORLD to pull assessments for exports and imports.
Analyzed current data records to provide detailed reports.
Using the NAVIS Port of Port of Spain to book empty and full containers for scanning, delivery authorized CES appointments.
Using the TTBIZ LINK to upload Bureau of Standard payments, respond to relevant queries, and create certificates of origin for respective shipments.
Office Assistant
3A Construction
08.2013 - 09.2015
Edited and proofread documents for accuracy and completeness.
Expedited document processing with accurate data entry and timely filing.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Contributed to a positive work environment by fostering open communication among colleagues.
Handled payroll duties accurately ensuring all employees received their paychecks on time.
Completed clerical tasks such as filing, copying, and distributing mail.
Managed daily data entry and kept clerical information accurate and up-to-date.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Administrative Assistant
Super Industrial Services (SIS)
11.2010 - 10.2013
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
CXC General Proficiency
Waterloo Secondary School
Carapichaima, Trinidad And Tobago
2005
Synergy Training Institute Limited
San Fernando, Trinidad And Tobago
03.2022
Skills
Strategic Planning
Productivity Improvement
Budget Administration
Vendor Management
Time Management
Organizational Skills
Problem Solving
Sales Tracking
References
Nadia Roopnarine
+1 (868) 733-1953
Sales Manager
Kymani Nicholas
+1 (868)495 - 5282
Pasty Chef
Additional References will be given upon request
Timeline
Senior Operations Manager
Big Box Distribution Limited
05.2020 - 12.2023
Personal Assistant/General Manager of Operations
Peche Patisserie
01.2018 - 02.2020
Office Manager/Customs Data Entry Clerk
KNR Shipping And Transport Limited
09.2015 - 09.2018
Office Assistant
3A Construction
08.2013 - 09.2015
Administrative Assistant
Super Industrial Services (SIS)
11.2010 - 10.2013
CXC General Proficiency
Waterloo Secondary School
Synergy Training Institute Limited
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