Quickbooks
Amrita Bheekie
Summary
Organized and dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
13
13
Certifications
Work History
Administrative Assistant
Lazuri Apparel Limited
10.2019 - Current
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Compiled and submitted reports to management for review.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Performed research to collect and record industry data.
- Executed record filing system to improve document organization and management.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Collaborated with customers to resolve disputes.
- Responded to customer calls and emails to answer questions about products and services.
- Executed billing tasks and recorded information in company databases.
- Completed physical inventory counts each quarter.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and provided backup support for organizational leadership.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Data Entry Clerk
ANSA Motors
02.2019 - 05.2019
- Completed data entry tasks with accuracy and efficiency.
- Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing
- Followed established procedures to enter and process data correctly.
- Resolved discrepancies in data entry activities for accurate, complete jobs and produce error-free reports.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Assisted with developing data entry processes.
- Responding to information requests from authorised members.
Office Clerk / Cashier
Old Mac Agro Supplies Ltd
11.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Provided quality clerical support through data entry, document management, and email correspondence
- Answer the phone to take messages or redirect calls to appropriate colleagues
- Maintained and updated customer records, both digital and physical.
- Monitored inventory,kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Facilitated ordering and processing of customer payments.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Perform other office duties as assigned
Administrative Assistant
AMCO
01.2016 - 01.2017
- Provision of administrative assistance to all brand managers which include and is not limited to:
- Operated telephone to relay incoming, outgoing, and interoffice calls
- Managed filing system, entered data and completed other clerical tasks.
- Performed research to collect and record industry data.
- Prepared quotations and purchase orders as well as relevant/ associated departmental documents
- Assisted in promotional activities for new and existing brands, by creating presentations and developing promotional packages for merchandisers.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Assisted in daily operation tasks as requested.
- Organized intercompany sales events.
Warehouse Clerk
AMCO, Alstons
10.2015 - 06.2016
- Executed billing tasks and recorded information in company databases.
- Maintained detailed records of customer payments and billing adjustments.
- Data Entry and Processing
- Knowledge of the use of the Tech-One program.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Sales Associate
Junction
01.2015 - 01.2016
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Informed customers of promotions to increase sales productivity and volume.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained sales records for inventory control
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Inventory Stock Clerk
ANSA Motors
02.2019 - 04.2023
- Maintain and update inventory records
- Applied effective time management techniques to meet tight deadlines.
- Develop and implement efficient inventory management procedures
- Self-motivated, with a strong sense of personal responsibility.
- Reconcile inventory discrepancies
- Report any stock issues to management and place product orders as necessary.
Education
ABE - Business Management
CTS College of Business And Computer Science
12.2012 - Current
CSEC -
Holy Faith Convent
Couva 09.2007 - 09.2012
Skills
Adaptableundefined
Certification
ABE (BUSINESS MANAGEMENT) Level 4
Software
Microsoft Suite
Timeline
Administrative Assistant
Lazuri Apparel Limited
10.2019 - Current
Inventory Stock Clerk
ANSA Motors
02.2019 - 04.2023
Data Entry Clerk
ANSA Motors
02.2019 - 05.2019
Office Clerk / Cashier
Old Mac Agro Supplies Ltd
11.2018 - 01.2019
Administrative Assistant
AMCO
01.2016 - 01.2017
Warehouse Clerk
AMCO, Alstons
10.2015 - 06.2016
Sales Associate
Junction
01.2015 - 01.2016
ABE - Business Management
CTS College of Business And Computer Science
12.2012 - Current
CSEC -
Holy Faith Convent
09.2007 - 09.2012
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