ANDRE RICHARDS
Payroll Officer
Curepe,Port-of-Spain
Summary
Knowledgeable Payroll Officer adept at overseeing payroll, documentation and reporting functions. Managed payroll activities for over 4,000 employees in fast-paced environment and consistently completed payroll runs without delays. High-level technical skills and attention to detail leading to optimum outcomes. Capable Analyst with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Payroll Officer
HRplus Software Limited
04.2020 - Current
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Assisted with recruitment and onboarding of new employees.
- Audited timesheets and payroll records for accuracy.
- Developed and implemented payroll procedures to streamline workflow.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Reviewed time records for all employees to verify accuracy of information.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Maintained confidentiality of employee records and payroll information.
- Completed payroll accurately and timely to meet employee expectations.
- Updated employee files with new details such as changes in address or salary levels.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Tracked employee vacation, sick and personal time.
- Applied knowledge of regulations, employment law, and tax code to keep operations in compliance with applicable standards.
- Managed and updated employee benefits information.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Business Analyst
HRplus Software Limited
08.2017 - 03.2020
- Developed complex dashboards and reporting tools to track business performance metrics.
- Collaborated with stakeholders to identify business needs and data sources.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Utilized data visualization techniques to present and explain complex data sets.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Surveyed over 100 clients to ascertain requirements and expectations for product.
- Implemented business intelligence solutions to increase operational efficiency.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Collaborated with stakeholders to define project objectives and criteria.
- Provided technical support for troubleshooting analytics and reporting issues.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Performed gap analysis to identify areas of improvement.
- Generated ad-hoc reports to evaluate specific business requirements.
INTERNAL VERIFIER
YTEPP Limited
06.2015 - 07.2016
- Monitor the work done by Training Providers and the Technical Vocational Instructors to ensure correctness and uniformity of assessment and to certify that the evidence collected is valid, authentic, reliable, consistent, and sufficient
- Keep records of Internal Verifications indicating Trainees’ Portfolios and Units verified, all assessment decisions taken, and any feedback given to assessors
- Provide Consultancy Services
- Review Curriculum and provide feedback with respect to the suitability and arrangement of content, its alignment to National or Regional Occupational Standards as well as the timing of each module
- Facilitate workshops with assessors
- Sit on interview panels to assist with recruitment and selections of Training Providers
- Attend External Verification and Audit visits conducted by the National Training Agency in order to provide technical expertise on behalf of YTEPP Limited
PROJECT MANAGEMENT CONSULTANT
EUROPA (TRINIDA AND TOBAGO) LIMITED
10.2014 - 05.2015
- Applied knowledge of project management life cycle to keep project work moving smoothly.
- Identified, targeted and delivered opportunities to make valuable contributions to strategic business objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Tracked project progress and updates and monitored deliverables, milestones and issues for accurate reporting.
- Scheduled and participated in meetings to discuss project progress and identify solutions to bottlenecks.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Established parameters and managed schedule throughout project.
- Drafted and prepared security and evacuation procedural manual to promote and maintain safety standards.
- Developed and implemented strategic project plans to meet business objectives.
- Organized and participated in meetings and workshops to foster shared project approach and track progress.
- Configured and maintained processes and systems for effective project delivery.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Planned, designed, and scheduled phases for large projects.
- Liaised with team members to resolve issues that impacted project delivery.
- Updated budgets and work plans for optimal planning and goal attainment.
PROJECT MANAGEMENT CONSULTANT
LABEL HOUSE GROUP LIMITED
05.2014 - 09.2014
- Monitor and evaluate small and medium size project facilitated by the organization
- Provide Consultancy Services
- Review project management practices and provide feedback and recommendations to management with respect to the suitability and feasibility of projects undertaken
- Facilitate workshops with employees on best practices as it relates to project management
- Develop project plans and project schedule and training project team in the use of Microsoft Project.
- Developed and implemented strategic project plans to meet business objectives.
- Organized and participated in meetings and workshops to foster shared project approach and track progress.
- Prepared and submitted project invoices for review and approval.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
Training Support Manager / Senior Lecturer
Bordercom International (Trinidad)
10.2005 - 04.2014
- Recruit/Hire/Retain a pool of qualified Independent Service Providers to support the technical/tertiary training needs of the divisions
- Assist in delivering Corporate training as needed
- Research/Development/Deployment of new courses/courseware
- Development and research of applicable courseware delivery
- Spearhead Train-the-Trainers
- Follow-up assessment of potential Trainers
- Liaise with Trainers with a view of consistently improving the training delivery using hardware/software tools where necessary which will be standardized across branches
- Development of E-Library for Computer Based Training (CBT) videos and formalizing a schedule for implementation
- Develop an Instructor’s handbook outlining policies, procedures, and lines of communication/reporting
- Creating an instructor checklist for instructors to commence classes
- Ensure classroom maintenance is continuously being monitored in accordance with scheduled classes
- Follow-up on Instructor attendance, absenteeism, and punctuality for all classes
- Follow-up on Student Evaluation forms to assess the company’s service deliverables and report to H.R./Marketing Managers
- Attend and participate in corporate meetings as required
- Act in a supporting role in the Human Resource/Finance Divisions
- Utilized distance learning technology to instruct students remotely.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Delivered higher-level undergraduate and graduate courses via classroom, online and hybrid methodologies to satisfy course curricula and meet student needs.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Implemented instructional technologies in course delivery to engage and educate students.
- Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
- Collaborated with faculty and staff to create meaningful learning experiences.
- Selected and designed lesson plans and curriculum to meet academic objectives.
Education
Bachelor of Science - Information Technology
University of Bedforshire
Luton, London06.2022
Certified Technology Specialist - Business And Technology
INTERNATIONAL BUSINESS TRAINING ASSOCIATION
USA2011
Skills
- Web Design
- System Design
- Web Application Development
- Usability Understanding
- Integration Testing
- Verbal and Written Communication
- Database Development
- UX Design
- Website Maintenance
- Databases: Oracle, SQL Server, MongoDB
- Web Architecture
- Web Technologies: AngularJS, jQuery, Bootstrap
- Technical Requirements Analysis
- JavaScript
- HTML
- MySQL Database Administration
- MySQL Database Management
- MySQL Proficiency
- MS Office
- Proficiency in Adobe Acrobat
- Adobe Acrobat
- Adobe Photoshop
- Adobe InDesign
- Adobe Illustrator
- Adobe LiveCycle
Certification
Microsoft Office Master Versions 2003- 2016
Microsoft Project Versions 2003 – 2016
MCSE 2003 & MCITP 2008
MCSE 2012 - 2016
Microsoft Exchange Server Versions 2003 – 2013
CompTIA A+ and Network +
EC Council: Certified Hacker Forensic Investigator
Adobe Photoshop Versions CS3 – CS6
Adobe Illustrator Versions CS3 – CS6
Adobe Acrobat Professional 10
Adobe LiveCycle Designer
IBTA- CBP: Computer Technology Specialist
IBTA- CBP: Project Management
IBTA- CBP: Business Management
National Training Agency (NTA)Certified Assessor
HITRA and ISSOW TRAINED (UNIVERSITY OF TRINIDAD AND TOBAGO), QUEENSTOWN HIGH SCHOOL 1989 – 1992
Caribbean Examination Council
English Language Paper 1 Grade 2
Mathematics Grade 2
Principles of Business Grade 2
Principles of Accounts Grade 2
Commercial Typewriting Grade 1
Teaching engagements
Hiking, Running, Dragon Boat, Languages, Life-long learner, Reading
To relief stress, I enjoy going for long walks and runs. Sometimes, you can catch me reading an interesting book or article that is stimulating. I love learning new technologies so its purposeful of me to always check out new tech and their effects. Learning the Spanish language is my dream, which I intend to fulfill.
Timeline
Payroll Officer
HRplus Software Limited
04.2020 - Current
Business Analyst
HRplus Software Limited
08.2017 - 03.2020
INTERNAL VERIFIER
YTEPP Limited
06.2015 - 07.2016
PROJECT MANAGEMENT CONSULTANT
EUROPA (TRINIDA AND TOBAGO) LIMITED
10.2014 - 05.2015
PROJECT MANAGEMENT CONSULTANT
LABEL HOUSE GROUP LIMITED
05.2014 - 09.2014
Training Support Manager / Senior Lecturer
Bordercom International (Trinidad)
10.2005 - 04.2014
Bachelor of Science - Information Technology
University of Bedforshire
Certified Technology Specialist - Business And Technology
INTERNATIONAL BUSINESS TRAINING ASSOCIATION
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