Aneysia Bartholomew
Morvant
Summary
Proven multitasker and detail-oriented professional, excelled at Massy Stores by enhancing customer satisfaction and reducing data entry errors. Skilled in cash management and problem-solving, I consistently prioritize efficiency and accuracy. My adeptness in team building and my commitment to excellence have driven tangible improvements in operational effectiveness.
Overview
10
10
years of professional experience
Work History
Bills Clerk
Massy Stores
10.2020 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Cashier
Massy Stores
09.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Representative
Millennium Finance
01.2016 - 11.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Investigated and resolved accounting, service and delivery concerns.
Clerical Assistant (OJT)
Election and Boundaries Commission
11.2014 - 01.2016
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Education
High School Diploma -
St Charles High School
TunapunaDiploma - Junior Accounting
School of Practical Accounting
Chaguanas 10.2022
Skills
- Telephone etiquette
- Cash management
- Basic accounting
- Verbal and writing communication
- Multitasking Abilities
- Attention to detail
- Problem-solving
- Flexible and adaptable
- Data entry
- Excellent communication
- Creative thinking
- Team building
- Basic Bookkeeping
Timeline
Bills Clerk
Massy Stores
10.2020 - Current
Cashier
Massy Stores
09.2018 - 10.2020
Customer Service Representative
Millennium Finance
01.2016 - 11.2016
Clerical Assistant (OJT)
Election and Boundaries Commission
11.2014 - 01.2016
High School Diploma -
St Charles High School
Diploma - Junior Accounting
School of Practical Accounting
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