Experienced Administrative Professional with 10+ years experience at prioritizing and completing multiple tasks simultaneously. Specializes in providing administrative support to Executives in high pressure environments enhancing efficiency. Committed to delivering high-quality results with little or no supervision. Energetic, organized, and professional approach ensures efficient operations and contributes to team success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Secretary
Commissioning Unit - New Central Block POSGH
07.2023 - Current
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Organized and updated schedules for executives.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
Handled confidential information in professional manner.
Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.
Worked with senior management to initiate new projects and assist in various processes.
Promoted team productivity by keeping supplies organized and well-stocked.
Handled logistics, catering, agendas and arrangements for meetings and event planning for Executive Management.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Took notes and dictation at meetings.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Assisted in preparation of financial reports, budgeting and forecasting for executive office.
Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
Liaised with IT department to resolve technical issues, minimizing downtime for executives.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Administrative Assistant
Hospital Administrator Office POSGH
08.2009 - Current
Manage reception area, including greeting visitors and responding to telephone and in-person requests for information
Log incoming & outgoing correspondence
Electronic input/update of data/confidential patient information
Liaise with suppliers concerning MRI ‘s for patients
Legal Letters
Response letters to (TTPS etc.) concerning patients admitted to hospital
Respond to Ministry of Health for Medical Board Examinations
Liaise with Heads of Departments with regard to confidential patient information etc
Drafted meeting agenda, supplied advance materials and executed follow-up for meetings
Designed electronic file systems and maintain electronic & paper files
Wrote reports and correspondence from dictation and hand written notes
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Maintained inventory of office supplies and placed orders.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Clerk 1
Logistics - Medical Stores Department POSGH
11.2017 - 04.2018
Conduct Stock Inventory of Medical supplies
Complete medical stock requisition forms for both Nipdec –C40 items & Suppliers
Complete audit for end of fiscal year to submit to accounts payables
Liaise with suppliers for delivery of consumables
Issue stock
Clerk 1
Logistics - Medical Stores Department SAH
06.2015 - 11.2017
Conduct Stock Inventory of Medical supplies
Complete medical stock requisition forms for both Nipdec –C40 items & Suppliers
Complete audit for end of fiscal year to submit to accounts payables
Liaise with suppliers for delivery of consumables
Issue stock to wards & departments
Liaise with departments for monthly requisitions etc
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Secretary
Human Resource Accounts Representative SAH
01.2015 - 06.2015
Log incoming & outgoing correspondence
Job Letters
Folio correspondence
Take minutes for meetings etc
Education
Foundation Diploma - Business Management
Sital College of Tertiary Education
Tacarigua
01-2017
Associate of Arts - Business Administration
Sital College of Tertiary Education
Tacarigua
01-2018
Bachelor of Arts - Business Administration And Management
University of Hertfordshire
London
04-2022
MBA - Business Administration
University of Bedfordshire
London
01-2025
Skills
Microsoft Office Proficiency
File Management
Documentation & Reporting
Exceptional Organization
Meeting Planning / Coordination
Minute Taking
Certification
Microsoft Office / Computer Literacy - NESC Institute
Front Office Level 2 - National Training Agency
Human Resources Management - School of Practical Accounting
Health & Safety - School of Practical Accounting
References
Karlene Craig, Human Resource Assistant SJMC, NWRHA, 1-868-793-8648