Anisha Rosan
#38 Cunjal Road Barrackpore
Summary
A motivated and innovative individual with good communication and leadership skills. Dependable, easy to get along with, fast learner and willing to learn anything new.
OBJECTIVES
1. To gain valuable working knowledge and experience in different fields.
2. To train, practice and implement techniques learnt to the current Organization.
3. To be beneficial to the organization
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Dave Mathai
Barrackpore
01.2024 - 10.2024
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed database systems containing customer contact information.
- Managed office supplies inventory and placed orders when necessary.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Processed invoices for payment using accounting software applications.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Provided customer service support to customers over the phone and by email.
- Identified customer needs and provided appropriate solutions.
- Performed account maintenance activities such as updating client information in databases.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Maintained employee records including attendance and payroll documents.
- Prepared weekly payroll information
- Developed comprehensive monthly reporting for wholesale sales and collections.
Customer sales Representative
Vishal Dharaj
12.2020 - 05.2021
- Monitored inventory levels to ensure product availability for customers.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
- Maintained an accurate database of customer information including contact details, purchase history, and preferences.
- Performed administrative tasks such as data entry, filing, and document preparation.
- Developed relationships with existing customers through follow-up communications.
- Gave customers quotes based on potential sales.
- Operated register, handled cash and processed credit card transactions.
Assistant Supervisor
Ministry of Education
05.2020 - 07.2020
Assistant Supervisor
Ministry of Education
04.2019 - 06.2019
Education
CSEC AND CAPE - Business
Parvati Girls' Hindu College
Debe 01-2017
AAS - Occupational Health and Safety
COSTAATT
San FernandoSkills
- Multitasking
- Microsoft Office
- Interpersonal Communication
- Recordkeeping
- Attention to Detail
- Problem-Solving
- Active Listening
- Data Entry
- First Aid/CPR
- Computer Skills
Certification
- Mathematics - Grade I
- English A - Grade II
- Information Technology - Grade II
- Principles of Accounts - Grade II
- Principles of business - Grade I
Affiliations
- Member of the Debe Police youth club (2014-Present)
• First Aid (2016)
• 2016-2017, Class representative for Student Counsel
• Senior dancer for Shiv Shakti dance company lead by Michael Salickram
• Member of the Search and rescue team at Debe Police Youth Club
• Participated in various clubs in Parvati Girls Hindu college
• Participated in the Junior Achievement program (2014) - Member of the Interact club Parvati Girls’ Hindu College Period: 2016-2017
- Participated in a voluntary project such as:
- Charity toy drive to children of the Haven of home Mature beach clean ups.
- Show Your Love Foundation Period : 2022 (Participated in their annual Christmas Charity toy drive)
References
REFERENCES:
Name: Mrs. Cherry Ann Radhicca Dookhie Contact: 1(868) 745-4974
Name: SGT. Balkaran Sirju No. 9741 Contact: 1(868) 391-6479
Name : Mr. Eddison S. Surajballi Teacher Reg No. – 51367 Contact :1(868) 784-6385
Name : Mr. Vishal Dharaj 1(868)464-8877
Timeline
Administrative Assistant
Dave Mathai
01.2024 - 10.2024
Customer sales Representative
Vishal Dharaj
12.2020 - 05.2021
Assistant Supervisor
Ministry of Education
05.2020 - 07.2020
Assistant Supervisor
Ministry of Education
04.2019 - 06.2019
CSEC AND CAPE - Business
Parvati Girls' Hindu College
AAS - Occupational Health and Safety
COSTAATT
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