Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
Generic

Annastacia Joseph

St Ann’s, Port Of Spain, Trinidad

Summary

Dear Sir/Madam, To whom it may concern, I am twenty-four years of age and presently attending the University of the Southern Caribbean pursuing a Bachelor's of Science degree in General Psychology. I am a hardworking and dedicated worker, very respectful and outgoing. Furthermore, I am a committed young woman that values and takes pride in all endeavors pursued. I am a team player with a driven purpose to acquire exceptional skills, abilities and knowledge that will facilitate the development of any organization I may become a part of. My Hope is to broaden my work field experience with any temporary/ permanent position attained, as I move forward in pursuit of my dream of becoming a psychologist. I intend to help any organization I am employed at in any and every way I can. I thrive in any environment I am placed in as I am capable of adapting and adjusting wherever necessary. I am a professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to seek and maintain any position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Please see my resume attached.

Yours respectfully,

Ms. Annastacia Joseph


Thank you for allowing me the opportunity to submit my application to your organization for any position which may be suitable to my qualifications and experience.





Overview

7
7
years of professional experience

Work History

CocobelChocolate : Customer Service Representative

Isabel Brash
11.2021 - Current
  • Chocolate packaging and manufacturing, Office Administration.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Corresponded with clients through email, telephone, or whatsapp chat messages.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or price.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Magnolia Cafe: Waitress/Hostess

Shereese Lewis
02.2020 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance throughout dining experience.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.

Waitress/Sandwich,maker

Dolce Vita Gourmet Cafe
06.2019 - 08.2019
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Assistant

Nadine Maynard
09.2017 - 11.2017
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Delivered clerical support by handling range of routine and special requirements.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Server/Bartender

Barz International Limited
02.2017 - 01.2019
  • Learned how to make wide variety of mixed drinks.
  • Assisted in setting up and breaking down bar area for special events.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Checked ID cards and verified bar guests were of legal age.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Education

Secondary Level Schooling Achievment -

Bishop’s Centenary College
Robert Street, Woodbroke, Port Of Spain

Bachelor of Science - Psychology

University of The Southern Caribbean
Maracas, St. Joseph, Port Of Spain
09.2016

Skills

  • Exceptional organizational skills
  • Problem solving skills
  • Group leadership skills
  • Excellent team player
  • Incredible communication skills
  • Excellent at Multitasking
  • Fast learner
  • Can work well under pressure
  • Excellent at working alone

Affiliations


Doing volunteer work is something I am very passionate about as it speaks to something
much deeper inside of me rather than just a sense of responsibility or obligation. Doing
volunteer work also gives me a sense of pride and accomplishment to help those in need.
Just seeing the smile you can put onto someone’s face with just a kind word or an extra
effort, to me is worth much more than Gold.

● Volunteered at the Lady Hochoy school that caters to children with intellectual/physical
challenges for the period of September -October 2019. I assisted with the daily
activities and took part in hosting a birthday celebration for the persons celebrating their birthday during that period.

● Volunteered at the Bridge of hope children’s home for the period of September
2017- November 2017 and facilitated in putting on a skit for the kids as well as organizing a clean up exercise for both the inside and outside of the property in addition to taking the children with the permission of those in authority at the home for a shopping trip and paying for their items.

Additional Information

Manager of Print + (Self owned)
Duties included:

Photocopies

Printings
Resume Edits
Scanning and uploading documents for customers
Laminations

Timeline

CocobelChocolate : Customer Service Representative

Isabel Brash
11.2021 - Current

Magnolia Cafe: Waitress/Hostess

Shereese Lewis
02.2020 - Current

Waitress/Sandwich,maker

Dolce Vita Gourmet Cafe
06.2019 - 08.2019

Assistant

Nadine Maynard
09.2017 - 11.2017

Server/Bartender

Barz International Limited
02.2017 - 01.2019

Secondary Level Schooling Achievment -

Bishop’s Centenary College

Bachelor of Science - Psychology

University of The Southern Caribbean
Annastacia Joseph