ANTHONY MC ALISTER
D'abadie
Summary
Strategic and innovative professional with extensive experience in senior management, consulting, operations, and business development. Proven track record of driving growth and innovation initiatives. At Old Road Rum Company where i plan to use my skill set fostered by innovation and market expansion to increase growth within the company. Academic credentials include a BSc in Business Education with an emphasis on Business, a Master's Degree in Small and Medium Enterprise Management, and ongoing pursuit of a Ph.D. in Entrepreneurship and Commercial Studies, focusing on supporting growth through innovation in the food and beverage sector. Committed to leveraging expertise to create impactful strategies that enhance organizational success.
Overview
28
28
years of professional experience
Work History
Senior Management
J & K Real Estate (Leasing and Rentals)
12.2013 - Current
- Provided strong leadership to enhance team productivity and morale
- Implemented and developed operational standards, policies and procedures
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements
- Developed proposals and presentations for internal and external audiences
- Evaluated hiring, firing, and promotions requests
- Identified cost improvement changes and cost savings plans to increase company savings
- Recommended and implemented successful strategies to maximize revenue
- Ordered new equipment and inventory and scheduled repairs for damaged equipment
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Defined clear targets and objectives and communicated to other team members.
Operations Manager(Lead)
J & K Real Estate (Leasing and Rentals)
11.2013 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Developed systems and procedures to improve operational quality and team efficiency
- Led hiring, onboarding and training of new hires to fulfill business requirements
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Developed and maintained relationships with external vendors and suppliers
- Developed and implemented strategies to maximize customer satisfaction
- Identified and resolved unauthorized, unsafe, or ineffective practices
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Procurement
J & K Real Estate (Leasing and Rentals)
11.2013 - Current
- Maintained complete documentation and records of all purchasing activities
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Business Development Manager
J & K Real Estate (Leasing and Rentals)
11.2013 - 01.2022
- Reached out to potential customers via telephone, email, and in-person inquiries
- Generated new business with marketing initiatives and strategic plans
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Negotiated and closed long-term agreements with new businesses in assigned territory
- Developed new proposals, contracts and procedures and streamline work operations
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Invigilator of Examination(s)
University of West Indies St. Augustine
05.2013 - 07.2013
- Monitored student examination classroom and outdoors activities to promote student safety
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues
- Maintained inclusive examination environment to enable students to gain maximum benefit.
Consultant (Business)
J & K Real Estate (Leasing and Rentals)
01.2006 - 08.2006
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
- Analyzed problematic areas to provide recommendations and solutions
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients
- Created and developed detailed work plans to meet business priorities and deadlines
- Evaluated customer needs and feedback to drive product and service improvements
- Developed effective improvement plans in alignment with goals and specifications
- Helped meet changing demands by recommending improvements to business systems or procedures
- Generated reports detailing findings and recommendations
- Maintained database systems to track and analyze operational data
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Registered Teacher/ Form {1-4}
Qualitative School of Education
01.2004 - 05.2006
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Supported student physical, mental, and social development using classroom games and activities
- Incorporated multiple types of teaching strategies into classroom
- Graded and evaluated student assignments, papers, and course work
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization
- Developed and administered tests for students to measure academic proficiency and understanding
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work
- Designed detailed learning plans for struggling students based on test, homework and assignment records
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
Accounts Clerk
Johnny's Car Rental
01.2003 - 02.2004
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy
- Maintained accurate and complete documentation to facilitate accounting and filing functions
- Supported management by processing invoices and documents with consistent on-time delivery
- Inspected account books and recorded transactions
- Reported financial data and updated financial records in ledgers and journals
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Assistant Manager Trainee
J & K Real Estate (Leasing and Rentals)
09.2001 - 10.2003
- Managed opening and closing procedures
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Assisted in organizing and overseeing assignments to drive operational excellence
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Accounts Clerk
J & K Real Estate (Leasing and Rentals)
04.2001 - 10.2003
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
- Set up and updated Excel spreadsheets to track financial data
- Reported financial data and updated financial records in ledgers and journals
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Investigated daily variances and corrected errors to resolve discrepancies
- Assisted management with annual expense plans to strategically track income or revenue
- Streamlined bookkeeping procedures to increase efficiency and productivity
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Data Entry
J & K Real Estate (Leasing and Rentals)
01.2001 - 10.2003
- Provided daily supervision, feedback and oversight to direct reports
- Audited production reports, tracking data entry and processing errors
- Participated in weekly conference calls with management to discuss department updates and strategies
- Developed and implemented department policies and Standard Operating Procedures (SOP)
- Coordinated office events, seminars and meetings for staff and clients
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Customer Service Representative
J & K Real Estate (Leasing and Rentals)
01.2001 - 10.2003
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered constant flow of customer calls with minimal wait times
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Responded to customer requests for products, services, and company information.
Clerk
Kenneth Mc Alister Law office
03.1998 - 04.1998
- Interacted with customers by phone, email, or in-person to provide information
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
- Maintained filing system and organized customer documents for easy retrieval of information
- Monitored office supplies and made arrangements for restocking of low-stock items
- Coordinated and scheduled meetings and appointments
- Supported staff on special assignments and ad hoc projects.
Education
Arima Boys' R.C
Ph.D. - Entrepreneurial And Commercial Studies
University of Trinidad And Tobago
11-2026
Master of Science - Small And Medium Enterprise Management
Arthur Lok Jack Graduate School of Business, University of The West Indies
11.2014
Bachelor of Science - Business Education Emphasis Business
Andrew's University
07.2011
Certificate - Radio Broadcasting
Institute of Broadcasting And Careers
08.2002
High School Diploma - undefined
Belmont Boys' Secondary
07.2001
Skills
- Empathy and Compassion
- Communication Skills
- Market Research
- Relationship Building
- Cross-Functional Collaboration
- Project Management
- Analytical Skills
- Cultural Competence
- Problem Solving
- Organizational Improvement
- Documentation and Reporting
- Strategic Skills
- Creativity
- Adaptability
Timeline
Senior Management
J & K Real Estate (Leasing and Rentals)
12.2013 - Current
Operations Manager(Lead)
J & K Real Estate (Leasing and Rentals)
11.2013 - Current
Procurement
J & K Real Estate (Leasing and Rentals)
11.2013 - Current
Business Development Manager
J & K Real Estate (Leasing and Rentals)
11.2013 - 01.2022
Invigilator of Examination(s)
University of West Indies St. Augustine
05.2013 - 07.2013
Consultant (Business)
J & K Real Estate (Leasing and Rentals)
01.2006 - 08.2006
Registered Teacher/ Form {1-4}
Qualitative School of Education
01.2004 - 05.2006
Accounts Clerk
Johnny's Car Rental
01.2003 - 02.2004
Assistant Manager Trainee
J & K Real Estate (Leasing and Rentals)
09.2001 - 10.2003
Accounts Clerk
J & K Real Estate (Leasing and Rentals)
04.2001 - 10.2003
Data Entry
J & K Real Estate (Leasing and Rentals)
01.2001 - 10.2003
Customer Service Representative
J & K Real Estate (Leasing and Rentals)
01.2001 - 10.2003
Clerk
Kenneth Mc Alister Law office
03.1998 - 04.1998
Master of Science - Small And Medium Enterprise Management
Arthur Lok Jack Graduate School of Business, University of The West Indies
Certificate - Radio Broadcasting
Institute of Broadcasting And Careers
High School Diploma - undefined
Belmont Boys' Secondary
Arima Boys' R.C
Ph.D. - Entrepreneurial And Commercial Studies
University of Trinidad And Tobago
Bachelor of Science - Business Education Emphasis Business
Andrew's University
GENERAL INFORMATION
- Male, Single, 1 868-306-8060, mcalisteranthony@hotmail.com, D.O.B 01/28/83
COVER LETTER
- Dear Hiring Manager Old Road Rum Company
- I am writing to express my interest in the position as Head of operations. With a solid foundation in business, education and research in the food and beverage industry, I am confident in my ability to contribute to your company's growth, innovation and it overall operations.
- My academic background includes a BSc in Business Education with an emphasis on Business, a Master's Degree in Small and Medium Enterprise Management, and I am currently pursuing a Ph.D. in Entrepreneurship and Commercial Studies. My thesis, which focuses on supporting SME growth through innovation in the Food and Beverage sector, demonstrates my commitment to fostering development and driving progress through research and development within the industry.
- Being employed at J&K Real Estate Leasing and Rentals, I successfully led various initiatives to enhance product offerings, streamline operations, and boost overall performance. My strategic planning and operations management skills have enabled me to build and lead high-performing teams that consistently achieve organizational objectives. My ability to identify market trends and implement innovative solutions has resulted in significant growth and increased market share for the companies I have worked with.
- I successfully led the development and execution of campaigns which resulted in increased brand awareness, engagement, and partnerships. My ability to identify and leverage cultural trends has consistently driven meaningful connections with target audiences and elevated brand positioning.
- I am particularly drawn to Old Road Rum Company due to its reputation for commitment and excellence. I am excited about the opportunity to bring my expertise and passion for the industry to your organization. I am confident that my skills and experience make me a strong candidate for the Head of Operation position.
- Thank you for considering my application. I look forward to the possibility of discussing how I can bring value to Old Road Rum Company and contribute to the continued success to discuss how my experiences and vision align with your the goals. Please feel free to contact me on Phone Number: 1 868 306 8060 or Email: mcalisteranthony@hotmail.com to schedule a conversation.
- Sincerely
- Mr. Anthony Mc Alister (Ph.D Candidate, MSMEM, BSc)
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