ANUSHA ALI

Generating Dispatch and Return delivery notes.

• Updating and maintaining Delivery and Return note logs. Performed over 20 dispatch per day for both Trinidad and Guyana.
• Updating and maintaining Dispatch and Return Checklist.
• Update and Maintain Fleet Quarantine Report.
• Generate Request for Service (RFS), Cargo Manifest, Work Ticket, Damage report and Depot Transfer form.
• Liaising with Customer to acquire final signature on DNs.
• Programme- InspHire, Geofroce, pCloud and ZOHO.

• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call/ visit existing or potential sales and other service factors.
• Works with Sales Manager to ensure sales presentations are up to date and audience accurate.
• Focuses sales efforts by studying existing and potential volume of Company's customers.
• Keeps Management informed by submitting activity and results reports, such as daily call reports, weekly
  work plans, monthly and annual regional analyses in conjunction with Sales Manager.
• Monitors competition by gathering current marketplace information on pricing, products, new products/
  services, delivery schedules, and merchandising techniques.
  Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and
  making recommendations to management
• Programme - Salesforce and Nexus

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Order office and kitchen supplies and keep inventory of stock
• Daily opening, securing and lock up of the facility.

Accounts Receivables

• Check and Action accounts Trinidad Email
• Update purchase order log.
• Upload invoices for both Trinidad and Guyana.
• Complete packages for both Trinidad and Guyana.
• Update movement report
• Programme - Ariba.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Confirmed appointments, communicated with clients, and updated client records.
• Administered and processed payment made by members, providing up to date copies of receipts and/or transactions made.
• Resolved all customer complaints ensuring customer was always completely satisfied with the service.