Anya Spencer Samaroo
Valencia
Summary
Experienced with data analysis. Utilizes analytical skills to identify trends and provide actionable insights. Demonstrates effective communication, strong teamwork, problem-solving and time management skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Laboratory Technician
Curepe Medical Laboratory
09.2017 - 08.2018
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Maintained cleanliness of tools and equipment for optimal specimen integrity.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
Customer Service Representative
Preggy Plus
09.2015 - 12.2016
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Quality Control Assistant
Water And Sewerage Authority
01.2014 - 09.2015
- Conducted regular calibration checks on measuring equipment, ensuring reliable results were obtained during inspections consistently.
- Maintained accurate records of inspection findings, enabling efficient tracking of recurring issues and identification of trends.
- Ensured cleanliness and organization in laboratory setting.
- Performed routine maintenance and calibration on testing equipment.
Phlebotomist/ Laboratory Assistant
Hi Tech Medical Laboratory
10.2010 - 06.2014
- Managed specimen sample handling, receiving, storage and inventory.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Prepared specimens for testing and analysis.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Phlebotomist Intern
Hi Tech Medical Laboratory
10.2009 - 08.2012
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Developed strong rapport with patients, addressing their concerns and alleviating anxiety prior to blood draws.
- Performed venipuncture procedures on diverse patient populations, ensuring safety and comfort during the process.
- Reviewed and processed requisitions for laboratory tests.
Intern
National Petroleum Marketing Company Ltd
06.2010 - 08.2010
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
Education
Associate of Science - Medical Laboratory Technology
College of Science Technology And Applied Arts of T&T
Chaguanas, Trinidad01-2028
Bachelor of Science - Biochemistry & Biology
University of The West Indies
Saint Augustine, Trinidad And TobagoCXC CAPE
Bishop Anstey High School
Port Of SpainCXC CSEC
Providence Girls' Catholic High School
Port Of SpainSkills
- Critical thinking
- Information gathering
- Analytical thinking
- Research and analysis
- Excellent communication
- Time management
Certification
- Registered Phlebotomy Technician (AMT)
- Early Childhood Care and Education
- Microsoft Office
Timeline
Laboratory Technician
Curepe Medical Laboratory
09.2017 - 08.2018
Customer Service Representative
Preggy Plus
09.2015 - 12.2016
Quality Control Assistant
Water And Sewerage Authority
01.2014 - 09.2015
Phlebotomist/ Laboratory Assistant
Hi Tech Medical Laboratory
10.2010 - 06.2014
Intern
National Petroleum Marketing Company Ltd
06.2010 - 08.2010
Phlebotomist Intern
Hi Tech Medical Laboratory
10.2009 - 08.2012
Associate of Science - Medical Laboratory Technology
College of Science Technology And Applied Arts of T&T
Bachelor of Science - Biochemistry & Biology
University of The West Indies
CXC CAPE
Bishop Anstey High School
CXC CSEC
Providence Girls' Catholic High School