Ariana Ramnath
Rio Claro
Summary
Dynamic leader with a proven track record at Risa's Bar and Grill House, enhancing customer satisfaction and streamlining operations. Excelled in financial management and relationship building, achieving significant repeat business. Skilled in team oversight and client service, demonstrating exceptional verbal communication and business development acumen. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Owner/Manager/Head Bartender
Risa's Bar and Grill House
2019.11 - 2024.08
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Student Ambassador
COSTAATT South Campus
2018.05 - 2019.09
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Collaborated with other departments to promote student engagement.
- Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
- Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
Salesperson
Showtime Pro Video Club
2017.01 - 2019.02
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Education
Bachelor of Science - Psychology
COSTAATT
Chaguanas, Trinidad And Tobago09.2025
CSEC Certification -
St. Stephen's College
Princes Town, Trinidad And Tobago09.2015
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Business Management
- Business Planning
- Team Oversight
- Financial Management
- Business Development
- Customer Service
- Decision-Making
Timeline
Owner/Manager/Head Bartender
Risa's Bar and Grill House
2019.11 - 2024.08
Student Ambassador
COSTAATT South Campus
2018.05 - 2019.09
Salesperson
Showtime Pro Video Club
2017.01 - 2019.02
Bachelor of Science - Psychology
COSTAATT
CSEC Certification -
St. Stephen's College
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