Arielle Agard
Diego Martin
Summary
Versatile and dynamic, with a proven track record at Littrean Designs Workshop, I excel in transforming concepts into reality, enhancing production value through creativity and attention to detail. Skilled in administration and customer service, I lead with empathy and adaptability, driving team excellence and achieving project milestones efficiently.
Overview
13
13
years of professional experience
Work History
Prop Maker & Decorator
Littrean Designs Workshop
03.2011 - 01.2020
- Meticulously maintained records related to prop inventory, maintenance schedules, and project timelines, ensuring efficient workflow among the team.
- Increased overall production value with detailed, handcrafted props tailored to each project's unique requirements.
- Assisted in achieving artistic vision by working closely with art department team members on cohesive set designs.
- Enhanced event ambiance by designing and executing creative decoration concepts.
- Sourced high-quality materials for cost-effective, visually-appealing decorations.
- Created engaging visual displays for various events, including weddings, corporate functions, and social gatherings.
- Developed detailed project timelines to ensure smooth execution of event décor tasks.
- Developed space planning concepts, color palette selections, and textile presentations.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
- Transformed venues into memorable spaces through expertly crafted decorative arrangements.
- Trained new hires on best practices in event decoration, fostering a culture of excellence within the team.
- Demonstrated versatility in craftsmanship, adapting skills across various styles, genres, and time periods as needed for each project.
Administrative & Accounting Assistant
L.P. MARINE AND INDUSRIAL SUPPLIES
03.2010 - 10.2010
- Filing, Data entry, maintain up-to-date billing system.
- Generate and send out invoices.
- Follow up on, collect and allocate payments.
- Carry out billing, collection and reporting activities according to specific deadlines.
- Monitor customer account details for non-payments, delayed payments and other irregularities communicate with customers via phone, email, mail or personally.
- Maintain accounts receivable customer files and records.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Follow established procedures for processing receipts, cash etc.
- Process credit card and card payments.
- Other duties as assigned.
Floor Supervisor, Maitre' D, Bartender
THE BRITISH PUB COMPANY
05.2007 - 11.2009
- Resolve customer complaints regarding food service.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Perform various financial activities, such as cash handling, deposit preparation.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Maitre'd have to make reservations for guest that call in advance.
- Greet all guests and seat them according to their preference.
- See to it that guests are seated comfortably and there is waiter present to take their order.
- Ensure that guests have a good time at restaurant and look immediately into any complainants they might have.
- Ensure the restaurant is clean before they open for business, inspect all around and point out anything dirty to the cleaning crew.
- Coordinate between all staff of restaurant and ensure that everything is in working order.
- Accept payments from guests.
- Enquire from guests whether they enjoyed their food and service.
- Escort guests to exit.
- Prepare alcohol or non-alcohol beverages.
- Interact with customers, take orders and serve food and drinks.
- Assess customers needs and preferences and make recommendations.
- Restock and replenish bar inventory and supplies.
- Stay guest focused and nurture an excellent guest experience.
- Comply with all food and beverage regulations.
Administrative Assistant
MR. DAVID BRIZAN - LEADERSHIP COACH
01.2007 - 06.2007
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Created and maintained databases to track and record customer data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Counseling Children & Youth
Positive Mindset Learning & Development Consultant
Online2021
Neuro Linguistic Programming
Alison
Online11.2020
Massage Therapy
U.W.I School of Continuing Studies
Belmont, Trinidad And Tobago2015
BA in Social Work
COSTAATT
Port Of Spain, Trinidad And TobagoLCCI Secretarial Business Administration Course
INTAD
Port Of Spain, Trinidad And Tobago2010
Bartenders Mixology Certificate Course
H.O.S.T.
2007
Microsoft Office Applications Suite
U.W.I School of Continuing Studies
Saint Augustine, Trinidad And TobagoST. FRANCOIS GIRLS COLLEGE
Belmont, Trinidad And Tobago2004
Skills
- Strong Communication Skills
- Exceptional customer service
- Adaptability and Flexibility
- Attention to Detail
- Administration Skills
- Interpersonal Skills
- Leadership Skills
- Critical Thinking
- Problem Solving
- Creativity
- Empathy
Timeline
Prop Maker & Decorator
Littrean Designs Workshop
03.2011 - 01.2020
Administrative & Accounting Assistant
L.P. MARINE AND INDUSRIAL SUPPLIES
03.2010 - 10.2010
Floor Supervisor, Maitre' D, Bartender
THE BRITISH PUB COMPANY
05.2007 - 11.2009
Administrative Assistant
MR. DAVID BRIZAN - LEADERSHIP COACH
01.2007 - 06.2007
Counseling Children & Youth
Positive Mindset Learning & Development Consultant
Neuro Linguistic Programming
Alison
Massage Therapy
U.W.I School of Continuing Studies
BA in Social Work
COSTAATT
LCCI Secretarial Business Administration Course
INTAD
Bartenders Mixology Certificate Course
H.O.S.T.
Microsoft Office Applications Suite
U.W.I School of Continuing Studies
ST. FRANCOIS GIRLS COLLEGE
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