Arielle Daniella Forde
Arima
Summary
Accomplished banking professional with five years of experience in sales and cash management. Proven ability to foster client relationships and provide exceptional service in fast-paced environments. Skilled in revenue growth strategies and compliance adherence. Focused on leveraging expertise to support a leading financial institution's objectives.
Overview
7
7
years of professional experience
Work History
Customer Service/Cash Management
Republic Bank Limited
Valpark, Trinidad and Tobago
08.2024 - Current
- Experienced in providing exceptional customer service with a strong focus on addressing customer needs, resolving inquiries, and ensuring satisfaction/Skilled in cash management, including handling transactions accurately, balancing registers, and maintaining financial accountability.
Sales
Republic Bank Limited
Valpark, Trinidad and Tobago
11.2023 - 07.2024
- Experienced in bank sales with building strong client relationships and meeting sale targets while managing sales lobby. Adept at cross-selling banking solutions while ensuring compliance with regulatory guidelines and delivering excellent customer service.
Private Banking
Republic Bank Limited
Valpark, Trinidad and Tobago
04.2022 - 10.2023
- Managed high-net-worth client portfolios by providing personalized financial solutions while ensuring compliance with banking regulations and maintaining strong client relationships.
Sales/Cash Management
Republic Bank Limited
Trincity and UWI, Trinidad and Tobago
05.2020 - 05.2022
- Handled daily cash transactions at entry level with accuracy while providing excellent customer service to meet client needs. Assisted in promoting bank products and services, supporting sales targets, and ensuring compliance with operational procedures.
Youth Link Apprenticeship Programme
Republic Bank Limited
Promenade and Independence Square, Trinidad and Tobago
10.2018 - 06.2019
- Completed comprehensive training in customer service, support, sales, and commercial banking departments as part of an apprenticeship programme. Gained hands-on experience in assisting customers, promoting financial products, and supporting business clients with tailored banking solutions. Developed a strong foundation in banking operations, compliance, and relationship management at an entry-level capacity.
Education
Cert. - Pre-Science (N1) Programme
University of the West Indies
St. Augustine07.2021
O' Levels - undefined
Bishop's Centenary College
Port of Spain07.2018
Skills
- Multitasking
- Flexibility
- Communication
- Time Management
- Critical thinking
- Collaboration
References
Travis, Sammy-Daniel, Branch Sales Manager, travis.sammy-daniel@rfhl.com, 868-625-3617 ext. 64204, Republic Bank Limited, Valpark Branch, Valpark
Hobbies and Interests
Travel, Art, Hiking
Awards
Valedictorian in RBL Youth Link Apprenticeship Programme., Medals for Most Outstanding Student in Physics and Chemistry, O' Level., Top Science Student of Class 2018, School Spirit of Class 2018
Training
- Republic Bank Online Academy Training Completed
- 2025 – Cybersecurity Information Awareness
- 2024 – Bank Bribery Act
- 2024 – Excel Setup and Formatting Functions
- 2024 – Excel Formulas and
- 2024 – Handling Client Complaints
- 2024 – Negotiation Skills
- 2023 – Information Security Awareness
- 2023 – Thinking Skills
- 2023 – Cash Flow Analysis
- 2023 – Building and Retaining Customer Relationships
- 2023 – Cross Selling Bank Products
- 2023 – Fundamentals of Mortgage Lending
- 2023 – Business Etiquette
- 2023 – Business Ethics
- 2022 – Effective Email Communications
- 2022 – Managing Time at Work
- 2021 – Service Junkies
- 2021 – Effective Referrals
- 2021 – Referring Mutual Funds and Securities Customers
- 2021 – Dealing Effectively with Co-Workers
- 2020 – FATCA/AML/CRS Training
- 2020 – Stress Management
- 2020 – Planning, Organizing and Time Management
Timeline
Customer Service/Cash Management
Republic Bank Limited
08.2024 - Current
Sales
Republic Bank Limited
11.2023 - 07.2024
Private Banking
Republic Bank Limited
04.2022 - 10.2023
Sales/Cash Management
Republic Bank Limited
05.2020 - 05.2022
Youth Link Apprenticeship Programme
Republic Bank Limited
10.2018 - 06.2019
Cert. - Pre-Science (N1) Programme
University of the West Indies
O' Levels - undefined
Bishop's Centenary College