Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Arlene Woods

Golden Lane

Summary

Proven expertise in maintaining high standards of cleanliness and guest satisfaction, honed at Magdalena Resort. Skilled in guest relations and OSHA compliance, I excel in creating safe, welcoming environments through meticulous attention to detail and strong teamwork. Demonstrated ability to enhance guest experiences while adhering to health and safety protocols. Energetic Housekeeping Room Attendant with 7 years of hands-on experience cleaning and maintaining guest rooms. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in Hotel and Kitchen cleaning equipment operations. Committed to finishing tasks on time while exceeding expectations.

Overview

3
3
years of professional experience

Work History

Housekeeping Room Attendant

Magdalena Resort.
12.2022 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Kitchen Staff Member

Starfish Rex Resort Ltd
11.2021 - 09.2022
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Sanitized dining ware and kitchen equipment according to health code standards.

Education

High School Diploma -

]Mason Hall Secondary School
Mason Hall Tobago,

Skills

    Cleaning bathrooms

    Guest Relations

    Vacuuming and sweeping

    Dusting furniture

    Customer service-focused

    Maintenance Coordination

    Ordering cleaning supplies

    Time Management

    Multitasking and Prioritizing

    Team Support and Collaboration

    Teamwork and Collaboration

    Customer Service

    Guest Service and Support

    Problem-Solving

    Professional and Courteous

    Relationship Building

    Customer Inquiry and Response

    Quality control guidelines

    Data Entry

    Inventory Control

    Supply Replenishment

    OSHA Compliance

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 5 in the development of Tobago PTA as PRO for 3 years at Tablepiece Government Primary School..
  • Achieved 100% by completing Family needs in the village with accuracy and efficiency for the betterment of our children.

Timeline

Housekeeping Room Attendant

Magdalena Resort.
12.2022 - Current

Kitchen Staff Member

Starfish Rex Resort Ltd
11.2021 - 09.2022

High School Diploma -

]Mason Hall Secondary School

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Arlene Woods