ASHANTI CHARLES
Laventille
Summary
Dedicated professional with extensive experience in security and food service roles. Skilled in problem-solving and effective communication, consistently delivering quality service and maintaining safety protocols to enhance customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Security Officer
Heller Security Services
01.2023 - 01.2025
- Monitored premises to ensure safety and security of employees and visitors.
- Conducted regular patrols to identify and resolve potential security issues.
- Responded to alarms and incidents, providing immediate assistance as needed.
- Enforced access control protocols for authorized personnel and restricted areas.
- Documented daily activities and incidents in detailed reports for management review.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Cook/Cashier
Bassam's Gyro
01.2022 - 12.2023
- Prepared ingredients for daily menu items and special requests.
- Operated kitchen equipment safely and efficiently during food preparation.
- Followed food safety guidelines to prevent contamination and ensure quality meals.
- Followed established procedures and requirements for safe food handling, storage and service.
- Managed portion control using correct utensils during preparation and plating.
- Resolved customer complaints regarding food quality or services provided.
Food Handler
PitaPit
01.2022 - 12.2022
- Prepared food items following PitaPit's standard recipes and procedures.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Collaborated with team members to ensure timely service during peak hours.
- Followed instructions for food portioning and presentation.
- Swept floors in kitchen area at end of shift before closing up shop for the night.
- Stocked supplies such as food items, beverages and paper goods.
Customer Service Representative
Locus Variety Store
01.2019 - 12.2020
- Assisted customers with product inquiries and service issues.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of store displays.
- Resolved customer complaints through effective communication techniques.
- Kept inventory records updated for stock management purposes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Geriatric Nursing Certificate - Awaiting
Trinidad And Tobago Civilian Conservation Corps
12.2021
Secondary School -
CHEVALIERS SECONDARY SCHOOL
12.2020
Skills
- Hairdressing
- Incident response
- Access control
- Surveillance monitoring
- Report writing
- Emergency protocols
- Security management
- Conflict resolution
- Team collaboration
- Customer service
- Risk assessment
- Attention to detail
- Cooking
- Nursing
References
- Kemba, Ferguson’s Optical Ltd, +1(868)757-9532
- Nicholas Farnum, +1(868)335-1237
- Judy, PitaPit, +1(868)281-4390
Timeline
Security Officer
Heller Security Services
01.2023 - 01.2025
Cook/Cashier
Bassam's Gyro
01.2022 - 12.2023
Food Handler
PitaPit
01.2022 - 12.2022
Customer Service Representative
Locus Variety Store
01.2019 - 12.2020
Geriatric Nursing Certificate - Awaiting
Trinidad And Tobago Civilian Conservation Corps
Secondary School -
CHEVALIERS SECONDARY SCHOOL
Similar Profiles
Neisha LubinNeisha Lubin
Woman Security Officer at Heller Security Services LimitedWoman Security Officer at Heller Security Services Limited
Ricardo HamletRicardo Hamlet
Security Officer at Heller SecuritySecurity Officer at Heller Security
Jesus PerezJesus Perez
Painter and Painter Helper at Crout And Heller Paint Services Inc.Painter and Painter Helper at Crout And Heller Paint Services Inc.
Arnott JonesArnott Jones
Environmental Programme Officer III (Acting) at Environmental Management Authority (EMA)Environmental Programme Officer III (Acting) at Environmental Management Authority (EMA)
LISA MAHASELISA MAHASE
Cleaner at NWRHACleaner at NWRHA