Asia Bejai
Santa Cruz
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
JMMB Bank (Trinidad and Tobago) Limited
Port Of Spain, Trinidad And Tobago
06.2023 - Current
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Developed positive relationships with customers through friendly interactions.
Customer Service Representative
Riders Inc Company Limited
Santa Cruz, Trinidad And Tobago
01.2021 - 03.2022
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
LLB - Corporate Law
School of Accounting And Management
St. Augustine06-2025
Business Law Diploma - Corporate Law
School of Accounting And Management
St. Augustine06-2023
High School Diploma -
Holy Name Convent
Port Of Spain06-2022
Skills
- Customer relations
- Product and service solutions
- Punctuality and reliability
- Relationship building
- New teller training
- Data entry
Timeline
Customer Service Representative
JMMB Bank (Trinidad and Tobago) Limited
06.2023 - Current
Customer Service Representative
Riders Inc Company Limited
01.2021 - 03.2022
LLB - Corporate Law
School of Accounting And Management
Business Law Diploma - Corporate Law
School of Accounting And Management
High School Diploma -
Holy Name Convent
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