Resourceful and performance-driven professional with over a decade of multifaceted experience. I have a track record of optimizing operations, driving brand growth, and delivering results across corporate and entrepreneurial settings. Adept at cross-functional collaboration, stakeholder communication and brand-aligned problem-solving.
- Managed logistics for export operations
- Collaborated closely with our marketing team on product launches, acting as s key cross-functional partner.
- Orchestrated the efficient execution of critical logistical operations, ensuring timely dispatch of goods to uphold brand delivery promises to customers.
- Managed a high-volume workflow.
- Maintained strict oversight of dispatch processes, minimizing errors and ensuring the integrity of product delivery, a direct reflection of brand quality control.
- De-escalated potential delivery issues and managed customer expectations, safeguarding brand reputation through responsive and effective problem-solving.
- Built and maintained strong relationships with key external customers and internal drivers.
- Oversaw the foundational setup of a hydroponic farm.
- Maintained direct customer relationships throughout the order-to-delivery cycle.
- Managed supplier relationships and logistics for raw material procurement.
- Utilized MS Excel and Word for documentation and data management.
- Developed marketing plans for clients.
- Orchestrated the end-to-end execution of promotional campaigns.
- Designed visual marketing material for clients using Canva.
- Managed all aspects of the monthly “Car Talk” signature event, including vendor coordination, budget oversight and on-site execution.
- Maintained the company’s social media page.
- Coordinated logistics for customers
- Acted as the primary point of contact for customer communications and driver coordination.
- Utilized MS Excel for data management.
- Served as a primary frontline staff at Piarco International Airport.
- Resolved customers’ pain points, effectively transforming any negative experience.
- Developed and delivered consistent messaging through public announcements and direct interactions.
- Gauged customer satisfaction through direct interaction.
- Facilitated the recovery and resolution of mishandled customer assets.
- Effectively communicate appraisal findings to all stakeholders.
- Identified core value propositions of both commercial & residential properties. Finding key selling points and market appeal for various stakeholders.
- Conduct comprehensive market research considering the type as well as location of nearby services and other neighborhood features.
- Developed data driven valuation reports for all stakeholders.
- Managed an average portfolio of 40 valuations per month.