Avion Lee
San Juan
Summary
Driven Nursing Assistant with proven expertise in patient-focused care and infection control, honed at Home Aid Nursing Services. Excelled in enhancing patient satisfaction and engagement through compassionate support and skilled medical equipment operation. Demonstrated strong clerical abilities at the Ministry of Energy, improving record-keeping accuracy. Adept at patient relationship building and electronic charting, contributing to quality care delivery and efficient case management.
Overview
4
4
years of professional experience
Work History
Nursing Assistant
Home Aid Nursing Services
12.2022 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
Clerical Assistant
Ministry of Energy and Energy Industries
11.2020 - 10.2022
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Interacted with customers by phone, email, or in-person to provide information.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Responded to inquiries from callers seeking information.
- Composed sensitive, confidential reports and documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications.
Education
High School Diploma -
Success Laventille Secondary School
07.2018
Computer Literacy
Youth Training And Employment ParternershipProgram
Ytepp Mobile Computer Training Unit06.2017
Skills
- Patient Care
- Patient Feeding
- Basic Life Support
- Direct Patient Care
- Patient relationship building
- Infection Control
- Patient-focused care
- Electronic Charting
- Client documentation
- Computer literate
- Supply Restocking
- Records Management
- Case Management
Timeline
Nursing Assistant
Home Aid Nursing Services
12.2022 - Current
Clerical Assistant
Ministry of Energy and Energy Industries
11.2020 - 10.2022
High School Diploma -
Success Laventille Secondary School
Computer Literacy
Youth Training And Employment ParternershipProgram
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