Beverly Murray- Assam

Planning, optimizing, and monitoring delivery routes to reduce transport costs and ensure timely deliveries.

Managing stock levels, forecasting future demands, overseeing warehouse operations, and ensuring goods are stored safely and accurately.

Supervising the order cycle from the initial dispatch to the final delivery to the customer.

Managing, training, and scheduling warehouse and distribution staff.

Ensuring warehousing operations and practices comply with HSE and OSHA regulations and mitigating risks.

Building and maintaining relationships with suppliers, and third-party service providers, to ensure service level agreements are met.

• Led daily operations, ensuring adherence to company policies and procedures.
• Developed staff training programs, enhancing team performance and customer service skills.
• Coordinated merchandising efforts, improving store layout and visual appeal to attract customers.
• Analyzed sales data to identify trends, driving strategic decisions for product placement.
• Fostered a positive work environment, mentoring team members
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

• Supervised daily operations, ensuring adherence to company policies and procedures.
• Trained staff on customer service standards and product knowledge to enhance team performance.
• Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
• Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
• Managed cash handling processes accurately to maintain financial integrity within the store's daily transactions.