BRANDON GREENIDGE
San Fernando,SFO
Summary
Professional Client Services Specialist with a proven track record of fostering strong client relationships and delivering tailored solutions. Highly skilled in team collaboration and consistently achieving impactful results, while remaining adaptable to changing needs. A strategic problem-solver with excellent communication and conflict resolution abilities. Dedicated to meeting both client and organizational goals. Successfully coordinated and managed radio frequencies to ensure optimal performance. Renowned for reliability and adaptability, seamlessly integrating into any team dynamic. Strong problem-solving and technical troubleshooting skills. Takes a collaborative approach to achieving results. Experienced in coordinating crew schedules and daily operations, utilizing organizational skills and problem-solving abilities to ensure efficient workflows. Strong track record of team collaboration and effective communication sets apart. Results-driven logistics professional well-prepared for the demands of a dynamic logistics environment. Extensive experience in streamlining transportation and warehouse operations consistently enhances overall efficiency. Focus on team collaboration and adaptability, reliable in meeting changing needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Radio Operator/ Logistics Coordinator/ Client Liaison
JSL International Limited
01.2011 - 06.2019
- Facilitated clear and effective communication between field operators and command centers during critical situations.
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Collaborated with cross-functional teams to develop contingency plans for potential communication disruptions or emergencies.
- Served as a liaison between clients and internal teams, ensuring clear understanding of project requirements and expectations from both sides.
- Assisted in the development of training materials for new hires, contributing to a well-prepared workforce ready to serve clients effectively.
- Conducted regular reviews of service performance metrics, identifying areas requiring improvement or adjustments in strategy.
- Participated in industry events to stay current on market trends and developments that could impact clients'' needs or preferences.
- Implemented efficient processes for handling client requests, reducing response times significantly.
- Conducted thorough research to provide accurate information and guidance to clients on various topics.
- Achieved high levels of customer satisfaction through proactive communication and timely issue resolution.
- Handled sensitive client information with discretion and strict adherence to confidentiality protocols, ensuring trust and confidence in our services.
PROJECTS:
SKD JAYA- BPTT (TRINIDAD)
DIAMOND OCEAN VICTORY
DIAMOND OCEAN LEXINTON
MEARSK DEVELOPER (SHELL TRINIDAD)
TRANSOCEAN DEEPWATER INVICTUS (MEXICO)
Education
Bachelors in Business Administration -
University of The West Indies
Saint Augustine04.2015
Skills
- Emergency response coordination
- Teamwork
- Teamwork and collaboration
- Multitasking and prioritizing
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Loading and unloading
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Punctual and dependable
Accomplishments
- English Language
- Principles of Business
- Food and Nutrition
Other Information
True, True, True, True
Certificates Attained
- The Professional Certificate in Office Administration (SBCS)
- General Operations Certificate (GOC)
- Global Maritime Distress and Safety & Security System (GMDSS)
- B412 & AW139 Basic Aircraft Familiarization for Helicopter Landing Operations
- Dangerous Goods (Acceptance) Training
- Tropical Further Offshore Emergency Training (TFOET)
- Helicopter Land Officer (HLO)
- Offshore Emergency Helideck Team Member (OEHTM)
- Republic of the Marshall Islands: Marshall Islands Endorsed Operator
- Quality Management Systems
- Industrial Relation and Labour Laws
- Incident Investigation and Reporting
- Risk Assessment and Job Safety Analysis
- Computer Literacy
- BPTT Vantage Certified
Personal Information
- Age: 33
- Date of Birth: 02/26/92
- Nationality: Trinidadian
- Marital Status: Single
Certification
- GMDSS
- STCW10
- PROFESSIONAL ADMINISTRATION
- OEHTM
- BASIC FIRST AID
Timeline
Radio Operator/ Logistics Coordinator/ Client Liaison
JSL International Limited
01.2011 - 06.2019
Bachelors in Business Administration -
University of The West Indies
Similar Profiles
Grell FerdinandGrell Ferdinand
Rig Mechanic at JSL international Ltd for Noble Corperation (NRA JU-3000)Rig Mechanic at JSL international Ltd for Noble Corperation (NRA JU-3000)
KELVIN ADJETEYKELVIN ADJETEY
Marketing & Sales Lead at JSL COMPANY LIMITEDMarketing & Sales Lead at JSL COMPANY LIMITED
Mayank NagarMayank Nagar
Associate Manager at Jindal Stainless Limited (JSL)Associate Manager at Jindal Stainless Limited (JSL)