BRIANNA LYNCH
Valencia,
Summary
Passionate and dedicated, newly certified esthetician with comprehensive hands-on training from Derma Aesthetics Coaching Company. Eager to bring a luxurious, client-focused experience while using basic and advanced skin care techniques and knowledge to help clients achieve their best skin. Seeking to join a reputable spa or salon to further develop expertise and build lasting client relationships.
Overview
3
3
years of professional experience
Work History
Spa Receptionist
Spamazing Aesthetic Clinic
Hillcrest Drive, Arima
05.2024 - Current
- Greet clients, schedule appointments, and provide information on spa services.
- Process payments and manage client records with accuracy.
- Maintain a welcoming reception area and ensure excellent customer service.
CSR- Deli Floor Staff
Starlite Group Limited
East Gates, Trincity
07.2024 - 01.2025
- Monitors and maintains inventory, ensuring products are readily available, while organizing and managing financial documentation
- Handle customer inquiries, resolve complaints, and offer product recommendations ensuring positive client experiences
- Demonstrated adaptability by working in a fast-paced environment, balancing multiple tasks while maintaining accuracy and quality service
Cashier
Zarav Co Ltd
Valencia
11.2021 - 07.2024
- Efficiently handle over 200 customer transactions daily, processing credit and debit card payments and ensuring accurate stock management of over $4,000 daily
- Proactively resolve customer inquiries and discrepancies, contributing to an enhanced client experience
- Improved transaction processing workflows, reducing wait times and increasing operational efficiency
Call Center Agent
iQor Trinidad
Wallerfield
04.2023 - 05.2023
- Managed inbound and outbound customer calls, handling billing issues and offering solutions
- Took and processed orders, providing customers with accurate order information and delivery dates
- Improved customer satisfaction ratings through proactive problem-solving and personalized service
Education
Facial Esthetics Progam Graduate -
Derma Aesthetics Coaching Company
16 Orange Grove Rd, Tacarigua11.2024
Skills
- Proficient in facial treatments
- Skilled in skin analysis
- Knowledgeable about product ingredients
- Understanding of sanitation and sterilization protocols
- Strong interpersonal and customer service abilities
- Familiarity with appointment scheduling and spa software
PRACTICAL EXPERIENCE
Derma Aesthetics Coaching Company
Esthetician in Training
16 Orange Grove Rd, Tacarigua | Sep 2024 - Nov 2024
• Provided professional facial treatments to clients under supervision, ensuring a relaxing and effective experience.
• Conducted detailed skin assessments to identify concerns and recommend tailored skincare regimens.
• Maintained a clean and welcoming spa environment in adherence to hygiene standards.
CERTIFICATIONS/COURSES
Derma Aesthetics Coaching Company
Sep 2024 - Nov 2024
• Basic Facial Esthetics and Chemical Peel Treatments
Advanced Facial Esthetics:
•Dermaplaning, Microdermabrasion, Medium Depth Chemical Peels, Radio Frequency, Galvanic Current & Led Lights Treatments
Timeline
CSR- Deli Floor Staff
Starlite Group Limited
07.2024 - 01.2025
Spa Receptionist
Spamazing Aesthetic Clinic
05.2024 - Current
Call Center Agent
iQor Trinidad
04.2023 - 05.2023
Cashier
Zarav Co Ltd
11.2021 - 07.2024
Facial Esthetics Progam Graduate -
Derma Aesthetics Coaching Company