Camille Dalchan
Marabella,
Summary
Dynamic professional with a diverse skill set and extensive experience poised to contribute to organizational success. Committed to driving company goals while fostering personal and professional growth. Eager to deliver innovative solutions and a collaborative spirit to a forward-thinking team. Passionate about making a meaningful impact in a challenging role that aligns with both personal aspirations and company objectives.
Overview
12
12
years of professional experience
Work History
Customer Service Supervisor and Team Lead
A.M. Industrial Supplies Limited
04.2018 - Current
- Follow up on sales / outstanding purchase orders.
- Post schedule and coordinate for deliveries.
- Check emails daily and respond as required.
- Preparing quotes for customers when necessary.
- Preparing purchasing documentation for all customer orders.
- Responding to daily incoming /outgoing calls.
- Preparing various correspondences on daily basis.
- Producing customers’ receivables reports on a monthly basis.
- Preparing documents for foreign purchase orders when required.
- Producing report for outstanding foreign purchases on a monthly basis.
- Maintain and improve client relations where applicable and necessary.
- Coordinate purchasing of equipment/tools/materials for customers.
- Send a monthly outlining the orders completed for the week and outstanding orders.
- Send updates to customers before, during and after jobs and ensure subordinates completes theirs as well.
- Filing as necessary.
- Tenders (Organizing and compiling documents for tenders and submitting for deadlines when necessary).
- Any other duties that were authorized by management.
- Leadership / Supervision Functions:
- Supervise support staff for the customer service and purchasing department.
- Lead the support in developing and maintaining a team environment by performing other related duties.
- Supervise and coordinated stock check that was done on a monthly basis. Ensured that subordinates provide excel report and submitted to management on a weekly basis.
- Ensuring all customer related processes are completed by days’ end by subordinates and myself.
- Coach, develop, motivate and help improve my team’s ability to obtain their department goals and objectives.
Customer Service Assistant in the Parts Department
Massy Motors Limited
07.2015 - 01.2016
- Answering calls and transferring them to the different parts clerk as necessary.
- Assisting the head administrator in what was necessary to carry out administrate functions.
- Learning ADP systems to help allocate parts and stock, when necessary, this included checking the stock availability.
- Assisting in other departments, especially company sales functions.
Customer Sales Representative
Faiz’s Auto Supplies and Accessories
12.2014 - 01.2015
- Makes purchases and pre orders for items as necessary.
- Presents and sells the range of Company products and services to current and potential walk in customers.
- Packing and replenishing of shelves when necessary.
Customer Sales Representative & Personal Assistant
Repu Auto Supplies and Accessories
10.2013 - 07.2014
- Presents and sells the range of Company products to current and potential walk in customers.
- Conducts daily check of the store’s stock and makes the authorized necessary adjustments.
- Assist and communicates product and service opportunities, special developments, information or feedback gathered to company staff.
- Purchases of personal items for employer.
- Runs errands for employer e.g. buying food, going to the bank to withdraw money, collecting forms and other documents.
- Perform all other related job functions as required.
Education
Certificate - Logistics Management For Business Professionals
SBCS Global Learning Institute Limited
06-2025
Certificate Course - Introduction to Psychology
CTS College of Business and Computer Science Ltd
01.2024
Diploma - Human Resource Management
School of Accounting and Management
01.2019
Certificate Course - Events Management
University of the West Indies Open Campus
01.2020
Certificate Course - Human Resource Management
University of the West Indies Open Campus
01.2016
Certificate Courses - Practical Computer Training
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Marabella South Secondary School
01.2013
Skills
- Problem-solving
- Time management
- Customer service
- Multitasking and organization
- Team Lead
- Team building and Leadership
- Decision Making
- Team Development
- Psychological, Logical and Analytical thinking
- A need to improve constantly
Accomplishments
Member of Trinidad & Tobago Red Cross Society (Enrolled in March 2006)
Swimming Certificate - Elementary 1 (August 2009) (St. Michael’s school of swimming)
Swimming Certificate - Junior Swimmer 3 (July 2009) (St. Michael ‘s school of swimming)
Certificate of Participation - First Citizens 2009 Developmental Workshop for Young Musicians (2009)
Certificate in First Aid, CPR and Fire Warden training - 2025
References
- Ria, Ramjugsingh, Accountant, 1868 (304-1362), The National Energy Skills Center (NESC)
- Toolsie, Roopnarine, Part-time Lecturer, 1868 (681-2430), University of the West Indies, Open Campus, Human Resource Management II
- Michael Murray, Oerations Manager, 1868 (756-0991), A.M Industrial Supplies Limited.
Hobbies and Interests
Reading and writitng unpublished genres in addition to editing them.
Timeline
Customer Service Supervisor and Team Lead
A.M. Industrial Supplies Limited
04.2018 - Current
Customer Service Assistant in the Parts Department
Massy Motors Limited
07.2015 - 01.2016
Customer Sales Representative
Faiz’s Auto Supplies and Accessories
12.2014 - 01.2015
Customer Sales Representative & Personal Assistant
Repu Auto Supplies and Accessories
10.2013 - 07.2014
Certificate Course - Introduction to Psychology
CTS College of Business and Computer Science Ltd
Diploma - Human Resource Management
School of Accounting and Management
Certificate Course - Events Management
University of the West Indies Open Campus
Certificate Course - Human Resource Management
University of the West Indies Open Campus
Certificate Courses - Practical Computer Training
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Marabella South Secondary School
Certificate - Logistics Management For Business Professionals
SBCS Global Learning Institute Limited
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