Camille Dalchan
Marabella,
Summary
Dynamic professional with a diverse skill set and extensive experience poised to contribute to organizational success. Committed to driving company goals while fostering personal and professional growth. Eager to deliver innovative solutions and a collaborative spirit to a forward-thinking team. Passionate about making a meaningful impact in a challenging role that aligns with both personal aspirations and company objectives.
Overview
12
12
years of professional experience
Work History
Customer Service Supervisor and Team Lead
A.M. Industrial Supplies Limited
4-4A Carlton Lane, San Fernando.
04.2018 - Current
- Follow up on sales / outstanding purchase orders.
- Post schedule and coordinate for deliveries.
- Check emails daily and respond as required.
- Preparing quotes for customers when necessary.
- Preparing purchasing documentation for all customer orders.
- Responding to daily incoming /outgoing calls.
- Preparing various correspondences on daily basis.
- Producing customers’ receivables reports on a monthly basis.
- Preparing documents for foreign purchase orders when required.
- Producing report for outstanding foreign purchases on a monthly basis.
- Maintain and improve client relations where applicable and necessary.
- Coordinate purchasing of equipment/tools/materials for customers.
- Send a monthly outlining the orders completed for the week and outstanding orders.
- Send updates to customers before, during and after jobs and ensure subordinates completes theirs as well.
- Filing as necessary.
- Tenders (Organizing and compiling documents for tenders and submitting for deadlines when necessary).
- Any other duties that were authorized by management.
- Leadership / Supervision Functions:
- Supervise support staff for the customer service and purchasing department.
- Lead the support in developing and maintaining a team environment by performing other related duties.
- Supervise and coordinated stock check that was done on a monthly basis. Ensured that subordinates provide excel report and submitted to management on a weekly basis.
- Ensuring all customer related processes are completed by days’ end by subordinates and myself.
- Coach, develop, motivate and help improve my team’s ability to obtain their department goals and objectives.
Customer Service Assistant in the Parts Department
Massy Motors Limited
San Fernando, Trinidad And Tobago
07.2015 - 01.2016
- Answering calls and transferring them to the different parts clerk as necessary.
- Assisting the head administrator in what was necessary to carry out administrate functions.
- Learning ADP systems to help allocate parts and stock, when necessary, this included checking the stock availability.
- Assisting in other departments, especially company sales functions.
Customer Sales Representative
Faiz’s Auto Supplies and Accessories
Marabella, San Fernando
12.2014 - 01.2015
- Makes purchases and pre orders for items as necessary.
- Presents and sells the range of Company products and services to current and potential walk in customers.
- Packing and replenishing of shelves when necessary.
Customer Sales Representative & Personal Assistant
Repu Auto Supplies and Accessories
Marabella, San Fernando
10.2013 - 07.2014
- Presents and sells the range of Company products to current and potential walk in customers.
- Conducts daily check of the store’s stock and makes the authorized necessary adjustments.
- Assist and communicates product and service opportunities, special developments, information or feedback gathered to company staff.
- Purchases of personal items for employer.
- Runs errands for employer e.g. buying food, going to the bank to withdraw money, collecting forms and other documents.
- Perform all other related job functions as required.
Education
Certificate - Logistics Management For Business Professionals
SBCS Global Learning Institute Limited
06-2025
Certificate Course - Introduction to Psychology
CTS College of Business and Computer Science Ltd
01.2024
Diploma - Human Resource Management
School of Accounting and Management
01.2019
Certificate Course - Events Management
University of the West Indies Open Campus
01.2020
Certificate Course - Human Resource Management
University of the West Indies Open Campus
01.2016
Certificate Courses - Practical Computer Training
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Marabella South Secondary School
01.2013
Skills
- Problem-solving
- Time management
- Customer service
- Multitasking and organization
- Team Lead
- Team building and Leadership
- Decision Making
- Team Development
- Psychological, Logical and Analytical thinking
- A need to improve constantly
Accomplishments
Member of Trinidad & Tobago Red Cross Society (Enrolled in March 2006)
Swimming Certificate - Elementary 1 (August 2009) (St. Michael’s school of swimming)
Swimming Certificate - Junior Swimmer 3 (July 2009) (St. Michael ‘s school of swimming)
Certificate of Participation - First Citizens 2009 Developmental Workshop for Young Musicians (2009)
Certificate in First Aid, CPR and Fire Warden training - 2025
References
- Ria, Ramjugsingh, Accountant, 1868 (304-1362), The National Energy Skills Center (NESC)
- Toolsie, Roopnarine, Part-time Lecturer, 1868 (681-2430), University of the West Indies, Open Campus, Human Resource Management II
- Michael Murray, Oerations Manager, 1868 (756-0991), A.M Industrial Supplies Limited.
Hobbies and Interests
Reading and writitng unpublished genres in addition to editing them.
Timeline
Customer Service Supervisor and Team Lead
A.M. Industrial Supplies Limited
04.2018 - Current
Customer Service Assistant in the Parts Department
Massy Motors Limited
07.2015 - 01.2016
Customer Sales Representative
Faiz’s Auto Supplies and Accessories
12.2014 - 01.2015
Customer Sales Representative & Personal Assistant
Repu Auto Supplies and Accessories
10.2013 - 07.2014
Certificate Course - Introduction to Psychology
CTS College of Business and Computer Science Ltd
Diploma - Human Resource Management
School of Accounting and Management
Certificate Course - Events Management
University of the West Indies Open Campus
Certificate Course - Human Resource Management
University of the West Indies Open Campus
Certificate Courses - Practical Computer Training
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Marabella South Secondary School
Certificate - Logistics Management For Business Professionals
SBCS Global Learning Institute Limited