Carlene Edwards
#16 Jeethan Street, Parforce Road, Bonne Aventure, Gasparillo,
Summary
Seasoned Prison Officer with comprehensive knowledge in maintaining secure correctional environments and managing inmate behavior. Proficient in enforcing rules, regulations, and guidelines for prison operations while fostering a safe and healthy environment.
Overview
30
30
years of professional experience
Work History
Prisons Officer 1
Trinidad and Tobago Prison Service
Port Of Spain
11.2019 - Current
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of cells and common areas for contraband.
- Enforced facility rules and regulations to ensure compliance among inmates.
- Responded to emergencies and disturbances promptly to restore order.
Accounts Receivable Clerk
Modern Electrical Supplies Limited
Marabella
10.2017 - 11.2019
- Maintained accurate records of accounts receivable and payable transactions.
- Processed customer invoices and ensured accurate billing information.
Cashier
Modern Electrical Supplies Limited
Marabella
10.2013 - 10.2017
- Processed customer transactions efficiently and accurately at busy retail location.
- Assisted customers with product inquiries and provided excellent service.
- Managed cash register, balancing cash drawer at shift end.
Cashier
Superpharm
Marabella
05.2013 - 10.2013
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled customer complaints professionally, ensuring satisfaction and loyalty.
Cashier/Customer Service Representative
Rale Marketing (Bmobile Authorized Dealer)
San-Fernando
02.2007 - 09.2010
- Provided exceptional customer service to enhance shopping experience.
- Assisted in inventory management and restocked merchandise as needed.
Stock Clerk
Singer Furniture Store
San-Fernando
04.2006 - 01.2007
- Maintained inventory records using store management software.
- Assisted customers in locating products and answering inquiries.
Cashier
Singer Furniture Store
San-Fernando
06.2004 - 04.2006
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Temporary Clerical Assistant
Board of Inland Revenue
San-Fernando
01.2001 - 04.2001
- Maintained organized filing systems for efficient document retrieval.
- Processed incoming correspondence and directed it to appropriate personnel.
- Supported data entry tasks to maintain accurate records in databases.
Supervisor
Prestige Holdings
Port Of Spain
06.1998 - 12.2000
- Supervised daily operations to ensure smooth workflow and productivity.
- Trained new employees on company policies and safety procedures.
- Coordinated staff schedules to meet operational needs effectively.
Cashier
KFC
Marabella
05.1995 - 03.1998
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
Marabella Senior Comprehensive
09-1994
High School Diploma -
ASJA Girls' High School
06-1992
Elizabeth's Employment & Secretarial Agency
Emergency Care And Safety Institute
Ministry of National Security
Skills
- Excellent Interpersonal and Communication Skills
- Quick Learner
- Computer-Literate
- Conflict Resolution
- Highly Organized
- Dedicated and Focused
- Works Well in a Team
- Proactive
References
- Lester Logie
General Secretary of the Prison Officers' Association of Trinidad and Tobago
235-5265
- Dean Lancaster
Police Corporal of Marabella Police Station
481-1369
Timeline
Prisons Officer 1
Trinidad and Tobago Prison Service
11.2019 - Current
Accounts Receivable Clerk
Modern Electrical Supplies Limited
10.2017 - 11.2019
Cashier
Modern Electrical Supplies Limited
10.2013 - 10.2017
Cashier
Superpharm
05.2013 - 10.2013
Cashier/Customer Service Representative
Rale Marketing (Bmobile Authorized Dealer)
02.2007 - 09.2010
Stock Clerk
Singer Furniture Store
04.2006 - 01.2007
Cashier
Singer Furniture Store
06.2004 - 04.2006
Temporary Clerical Assistant
Board of Inland Revenue
01.2001 - 04.2001
Supervisor
Prestige Holdings
06.1998 - 12.2000
Cashier
KFC
05.1995 - 03.1998
High School Diploma -
Marabella Senior Comprehensive
High School Diploma -
ASJA Girls' High School
Elizabeth's Employment & Secretarial Agency
Emergency Care And Safety Institute
Ministry of National Security
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