To be an outstanding employee in whatever organization or institution I am placed in.
Overview
9
9
years of professional experience
Work History
Clerk I
North-Central Regional Health Authority
12.2019 - Current
Filing, Making Appointments, Registration of patients
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Monitored office supplies and made arrangements for restocking of low-stock items.
Processed documents and materials to disseminate information to appropriate parties.
Managed calendars and scheduled appointments to maintain smooth flow of operations.
Reviewed files, records and other documents to obtain information to respond to requests.
Waitress
Silver Dollar Casino
10.2018 - 06.2019
Greeting customers, Serving drinks and food to desire tables, Cashing out crashing roulette machine
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Marketing Assistant
The American Stores Ltd
07.2018 - 10.2018
Supports sales presentations by assembling quotations, proposals and product capability booklets, Assists with the preparation of mailers and brochures by formatting content and graphics; arranging the placement of advertisements (press & radio), Updating and maintaining the marketing department's documentation and databases, Coordinating with and reporting to managers in carrying out campaigns, attending and organizing exhibitions, sales and promotional events
Ambassador
Massys Communication Ltd
04.2016 - 07.2016
Welcomed and greeted all customers and potential customers, Educated visitors and customers on all products and services offered by Massys Communication Ltd, Met or exceeded all established objectives relative to sales goals, Solicited residential customers through door-to-door solicitation and by building relationships with property management
Resolved conflicts between staff members and community members in diplomatic manner.
Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Pharmacy Assistant
On The Job Training
10.2014 - 03.2016
Stocked the Robot based on the generated daily inventory report & repackaged and/or labeled nonsterile and sterile products, Repackaged unit dose for the robotic system & maintained inventory controlled in all work areas, Refilled medications for emergency drug units such as open heart trays and code cart trays
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Kept pharmacy counter and related areas clean, neat and organized.
Received incoming supplies and stocked in correct locations.
Counted and labeled prescriptions with correct item and quantity.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Education
Child Care Attendant Certification -
Youth Training and Employment Partnership Program(YTEPP)
Valencia
03.2018
Introduction to the Fundamentals of Agro-Processing and Food Science (Creating a Quality Product) -
Administrative Career Training & Recruitment Agency
12.2015
Associate of Business Executives Level Four Diploma, Business Management -
Sital College of Tertiary Education Ltd
05.2013
Caribbean Examination Council (CXC), Mathematics 3, English 3, Principles of Business 3, Principles of Accounts 3, Information Technology 3, Agricultural Science 2 -
St. Joseph Secondary School
07.2011
Skills
Proficient in MS Word, Excel, PowerPoint, Outlook, QuickBooks
Good team player & works well independently, Hard-working, Reliable, honest and ethical
Multitasking Abilities
Customer Service
Clerical Support
References
Mrs. R. Tracey-Pantin, Head of Department, (868) 784-7188 Tricia Mark-Cumberbatch, Facilitator/Mentor, (868) 312-6509
Timeline
Clerk I
North-Central Regional Health Authority
12.2019 - Current
Waitress
Silver Dollar Casino
10.2018 - 06.2019
Marketing Assistant
The American Stores Ltd
07.2018 - 10.2018
Ambassador
Massys Communication Ltd
04.2016 - 07.2016
Pharmacy Assistant
On The Job Training
10.2014 - 03.2016
Child Care Attendant Certification -
Youth Training and Employment Partnership Program(YTEPP)
Introduction to the Fundamentals of Agro-Processing and Food Science (Creating a Quality Product) -
Administrative Career Training & Recruitment Agency
Associate of Business Executives Level Four Diploma, Business Management -
Sital College of Tertiary Education Ltd
Caribbean Examination Council (CXC), Mathematics 3, English 3, Principles of Business 3, Principles of Accounts 3, Information Technology 3, Agricultural Science 2 -
House Officer at Eric Williams Medical Sciences Complex- North Central Regional Health Authority (NCRHA)House Officer at Eric Williams Medical Sciences Complex- North Central Regional Health Authority (NCRHA)
Accident and Emergency Registered Nurse at North Central Regional Health AuthorityAccident and Emergency Registered Nurse at North Central Regional Health Authority