CARLITA STEWART

• Served as a key point of contact for both internal and external clients, ensuring all inquiries were handled with courtesy, accuracy, and professionalism.
• Coordinated and scheduled meetings with high-level stakeholders, including the Board of Directors, Executive Team, and partner organizations.
• Managed confidential information and maintained up-to-date records, ensuring accuracy and accessibility at all times.
• Supported the General Manager, Corporate Services and later the General Manager, Human Resources, in organizing and executing key projects and initiatives.
• Provided administrative and logistical support to multiple departments including Finance, ICT, Procurement, Medical Records, Education, and Business Operations.
• Assisted in planning and hosting workshops, conferences, and staff appreciation events that enhanced employee engagement and organizational image.
• Played a supporting role in the revision of the organization’s structure, strategic and operational plans — ensuring efficient coordination and follow-up.
• Delivered prompt, courteous assistance to staff and external partners, demonstrating strong communication and service excellence skills.
• Recognized for a calm, professional demeanor, attention to detail, and the ability to multitask effectively in a fast-paced, customer-driven environment.

• Provided professional, front-line service to staff and visitors, addressing inquiries with courtesy, efficiency, and attention to detail.
• Processed documentation and correspondence with a strong focus on accuracy, organization, and confidentiality.
• Assisted clients and employees with information on benefits, pensions, and HR-related requests — ensuring each interaction was handled promptly and professionally.
• Maintained and updated electronic and physical records, ensuring all data was accurate and easily retrievable.
• Collaborated with multiple departments to coordinate communication, streamline processes, and support smooth daily operations.
• Assisted in organizing internal meetings, staff events, and orientation activities, promoting a welcoming and supportive environment.
• Recognized for reliability, professionalism, and a service-oriented approach in handling sensitive and time-critical matters.

• Delivered courteous and efficient service to clients by assisting with registrations, claims, and benefit inquiries.
• Processed documents accurately and maintained organized records to support timely customer transactions.
• Responded to client concerns with empathy and professionalism, ensuring each visitor received clear information and a positive service experience.

Administrative and clerical support roles with the Tobago Regional Health Authority (TRHA), Tobago House of Assembly – Finance Division, and J. Wray & Nephew Ltd.

• Supported daily administrative and customer service operations, ensuring timely completion of tasks and professional communication.
• Assisted with procurement processes, data entry, filing, and report preparation with strong attention to detail.
• Coordinated logistics for meetings, workshops, and supplier communication, demonstrating teamwork and multitasking in fast-paced settings.
• Developed a solid foundation in customer interaction, record management, and office coordination.