Carol Huggins-Lewis
Port of Spain,POS
Summary
Driven and resourceful administrative professional with several years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
18
18
years of professional experience
Work History
Executive Assistant to the Deputy Chief Executive Officer
Trinidad and Tobago Securities and Exchange Commission (TTSEC)
Int'l Waterfront Center, 1 Wrightson Rd., POS
02.2014 - Current
- Manage the operations of the offices of the Chief Executive Officer/Deputy Chief Executive Officer and provides strong administrative support by ensuring that all targets during the reporting periods are met
- Work with the Corporate Secretariat to proofread contracts, non-disclosure agreements, settlement agreements, legislative documents before submitting to the Chief Executive Officer/Deputy Chief Executive Officer for final review, approval, and signature
- Organize and coordinate events such as meetings and training with local, regional and international facilitators (Ministry of Finance, Office of the Attorney General and Ministry of Legal Affairs, Caribbean Regional Technical Assistance Center {CARTAC} The International Monetary Fund [IMF}, The World Bank and U.S Securities and Exchange Commission {USSEC})
- Handle confidential and sensitive information with discretion and tact.
- Manage executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintain confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamline executive communication by managing emails, phone calls, and scheduling appointments.
- Serve as a liaison between departments to facilitate effective communication throughout the company.
- Organize and coordinate conferences and monthly meetings.
- Answer high volume of phone calls and email inquiries.
- Coordinate events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provide professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Screen calls and emails and responded accordingly to support executive correspondence.
- Support executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepare and edit documents/reports on behalf of executives for both internal meetings and external conferences.
- Ensure smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Collaborate on special projects to improve overall business operations within the organization efficiently.
- Deliver exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Proactively identify areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Support business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribe meeting minutes to support senior management teams.
- Develop and maintain automated alert systems for important deadlines.
- Update and maintain confidential databases and records.
- Greet arriving visitors, determine nature and purpose of visit and direct individuals to appropriate destinations.
- Volunteer to help with special projects of varying degrees of complexity.
- Coordinate events and worked on ad hoc projects.
- Streamline operations and prioritized tasks, allowing senior staff to increase productivity.
Executive Assistant to the Ag. Chief Executive Officer
Trinidad and Tobago Securities and Exchange Commission (TTSEC)
Int'l Waterfront Center, 1 Wrightson Rd., POS
08.2020 - 12.2023
- Manage the operations of the offices of the Chief Executive Officer/Deputy Chief Executive Officer and provides strong administrative support by ensuring that all targets during the reporting periods are met
- Work with the Executive Management team to ensure efficiency in the operations of the office of the Chief Executive Officer/Deputy Chief Executive Officer (and wider Commission) by way of timely feedback, providing quality service and ensuring all queries/concerns are resolved
- Work with the Corporate Secretariat to proofread contracts, non-disclosure agreements, settlement agreements, legislative documents before submitting to the Chief Executive Officer/Deputy Chief Executive Officer for final review, approval, and signature
- Organize and coordinate events such as meetings and training with local, regional and international facilitators (Ministry of Finance, Office of the Attorney General and Ministry of Legal Affairs, Caribbean Regional Technical Assistance Center {CARTAC} The International Monetary Fund [IMF}, The World Bank and U.S Securities and Exchange Commission {USSEC})
- Work and contribute to projects in an administrative capacity to committees and teams assigned
- Assist the Chief Executive Officer/Deputy Chief Executive Officer and Corporate Secretariat in preparation for Board of Commissioners’ Meeting and Sub-Committee Meetings of the Board with respect to logistics, email notification, preparation and dissemination of documents, to name a few
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Executive Assistant to the Managing Director
EPL Properties Limited (A Subsidiary of Eastern Credit Union)
La Joya Complex, Eastern Main Rd., St. Joseph
04.2012 - 02.2014
- Responded independently to highly confidential as well as routine general correspondence, while keeping the Chief Executive Officer (CEOs) informed of urgent matters; and develop and draft memoranda for the CEO's signature
- Ensured that all Board and Committee Members were informed and provided with appropriate documents, within a reasonable time frame, before meetings to facilitate maximum participation
- Coordinated the preparation of facilities, the availability of required tools and all other logistical details including agenda preparation for Management meetings or Training as well as make travel arrangements for all Executive Managers and Members of the Board for Official Travel (domestic or overseas)
- Communicated with all Senior Managers to ensure the timely submission of all periodic and ad hoc reports and the follow-up of outstanding action items
- Trained, supervised, assigned duties to and evaluated subordinate office staff
- Coordinated all Board and Committee meetings.
- Enhanced office efficiency through meticulous organization and prioritization of tasks.
- Organized special events and conferences, coordinating logistics from venue selection to attendee registration with great attention to detail.
- Enhanced team collaboration by scheduling and preparing for staff meetings, ensuring all necessary resources were available.
- Optimized time management for the Managing Director by handling day-to-day tasks such as calendar management, phone calls, and email correspondence.
- Streamlined communication flow by managing correspondence and scheduling for the Managing Director.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Personal Assistant to the Advisor, Crime, Security & Liaison/Interim Executive Director
CARICOM Implementation Agency for Crime and Security (IMPACS)
Keate Street, Port Of Spain
10.2008 - 03.2012
- Provided strong administrative support to the Advisor - Crime, Security and Liaison and the professional staff of the Liaison Office
- Interacted with national, regional and international diplomats on various matters in an effort to ensure that the Advisor/Interim Executive Director is provided with information relative to projects and critical activities
- Assisted in the planning and management of the meetings, workshops and conferences and undertook follow-up activities
- Assisted with drafting of documents (letters, memos, facsimile, reports, etc.) for internal and external parties
- Acted as a liaison and provided coordination of the Liaison Office, other departments at CARICOM IMPACS, Ministries of National Security in Member States, Associates Member States and other crime and security agencies.
Executive Assistant to the Chief Executive Officer
Trinidad Building and Loan Association
Queen And Chacon Streets, POS
01.2008 - 09.2008
Executive Assistant
Trinidad and Tobago Unit Trust Corporation
82 Independence Square, POS
10.2006 - 05.2007
Education
Bachelor of Arts - Business Management - Business Management
University of Sunderland, England
England09.2014
Advanced Certificate for the Executive Assistant -
BMTG UK Limited (In Conjunction With Qualifi, A Recognized UK Awarding Organization And The Institute of Administrative Management)
United Kingdom07.2021
Certificate, Diploma and Advanced Diploma in Business Administration -
Association of Business Executives, England
England09.2003
Skills
- Verbal and written communication skills
- Self-directed with excellent time management skills
- Discretion and confidentiality in office matters
- Knowledge of Microsoft Office Suite Problem solving
- Excellent work ethic
- Attention to detail
- Team player
- Strong interpersonal skills
- Strong organizational skills
Accomplishments
- Attained 2nd place winning in a TTSEC AI Challenge Live Event in which I delivered a presentation in the Operational Category showcasing the innovation and problem-solving abilities of Fireflies AI – which is an AI solution for minute taking. Following the event, the Fireflies AI project was approved by the Chairman of the Board and Executive Management for implementation. Fireflies AI is currently being utilized in the Commission.
- During the period July 2020 to November 2023 the Deputy Chief Executive Officer acted as Chief Executive Officer, in which I efficiently undertook the task of managing the extended role of Executive Assistant to the Chief Executive Officer Ag. (while executing my substantive duties as Executive)
References
Ms. Lystra Lucillio
Deputy Chief Executive Officer
Trinidad and Tobago Securities and Exchange Commission
Telephone No. 1-868-747-4817
Mr. Wain Iton
Consultant
Former Chief Executive Officer of the Trinidad and Tobago Stock Exchange, and
Trinidad and Tobago Securities and Exchange Commission
Telephone No. 1-868-797-3366
Mr. Nigel Matthew
Chief Executive Officer
NEM Leadership Consultants
Telephone No. 1-868-788-8010
Mrs. Francisca Ambrose-Grant
Director – National Board, Government of Trinidad and Tobago
Human Resources Consultant
Lecturer
Former Director Human Resources of the Trinidad and Tobago Securities and Exchange Commission
Telephone No. 687-5296
Timeline
Executive Assistant to the Ag. Chief Executive Officer
Trinidad and Tobago Securities and Exchange Commission (TTSEC)
08.2020 - 12.2023
Executive Assistant to the Deputy Chief Executive Officer
Trinidad and Tobago Securities and Exchange Commission (TTSEC)
02.2014 - Current
Executive Assistant to the Managing Director
EPL Properties Limited (A Subsidiary of Eastern Credit Union)
04.2012 - 02.2014
Personal Assistant to the Advisor, Crime, Security & Liaison/Interim Executive Director
CARICOM Implementation Agency for Crime and Security (IMPACS)
10.2008 - 03.2012
Executive Assistant to the Chief Executive Officer
Trinidad Building and Loan Association
01.2008 - 09.2008
Executive Assistant
Trinidad and Tobago Unit Trust Corporation
10.2006 - 05.2007
Bachelor of Arts - Business Management - Business Management
University of Sunderland, England
Advanced Certificate for the Executive Assistant -
BMTG UK Limited (In Conjunction With Qualifi, A Recognized UK Awarding Organization And The Institute of Administrative Management)
Certificate, Diploma and Advanced Diploma in Business Administration -
Association of Business Executives, England