Cassie Dawn D'Heureux
D'Abadie
Summary
Motivated individual with a foundational understanding of Human Resources principles, eager to apply strong communication and organizational skills in an HR role. Committed to continuous learning and professional development, aiming to contribute to a dynamic HR team and foster a positive workplace culture.
Overview
19
19
years of professional experience
Work History
Human Resources Supervisor
EPL Properties Limited
08.2024 - Current
- Manage the recruitment and selection process for staff
- Organize training programmes for various departments
- Coordinate departmental cross-training programmes and performance improvement plans
- Research, develop, review, and roll out HR policies and practices
- Preparation of employee contracts and employee onboarding processes as required
- Prepare and monitor payments for all outstanding invoices received by the HR department
- Coordinate employee medical appointments as required
- Provides administration for the organization’s health and pension plans in accordance with set time frames
- Coordinates the organization’s Employee Assistance Program
- Coordinates and executes staff welfare and social activities or events
- Maintains and stores staff records (soft and hard copy), ensuring both accessibility and confidentiality
- Processing of the organization’s fortnightly and monthly payroll reports, including the execution of the organization’s compensation plan
- Assist management with disciplinary and grievance issues
- Review and update employees’ attendance records
- Oversee and process the uniform requirements for all staff
- Manage the organization’s employee leave system using MCS software
- Prepares internal and external correspondence as required
- Preparation of monthly statutory reports
- Prepare TD4 documents as needed
- Reconciliation of yearly payroll reports
- Preparation and liaison of background investigation reports
- Oversee and manage all HR-related functions and duties as required
Human Resources Officer
EPL Properties Limited
07.2023 - 08.2024
Human Resources Assistant
EPL Properties Limited
01.2023 - 07.2023
Front Desk Receptionist/Information Clerk
EPL Properties Limited
09.2017 - 08.2022
Branch Sales Representative
Island Finance Trinidad and Tobago Limited
08.2013 - 08.2015
Customer Service Agent
Servisair Globeground
04.2010 - 03.2011
Customer Service Representative
Digicel Trinidad and Tobago Limited
08.2006 - 06.2010
Education
The Caribbean Development Education Programme - undefined
CaribDE
01.2025
BSc Management Studies - Human Resource Management
The University of the West Indies Open Campus
07.2023
Certificate - Human Resource Management
The University of the West Indies Open Campus
07.2018
Diploma - undefined
School of Practical Accounting
01.2008
Caribbean Examinations Council - undefined
Pentecostal Institute of Learning
06.2004
Skills
- Data Entry
- Exceptional communication skills
- Creative problem solver
- Telephone etiquette
- Proficient in the use of Microsoft Office
- Strong client relations
- Event Management
- Interpersonal and written communication
- Strong verbal communication
- Self-motivated
- Clerical support
- Customer service relations
- Multi-tasking
- Highly confidential
- Excellent communication
- Team building and leadership
- Recruitment and selection
- Onboarding and orientation
- Performance evaluation expertise
- Payroll processing
- Internal communications
- Team-building activities
References
References are available upon request.
Timeline
Human Resources Supervisor
EPL Properties Limited
08.2024 - Current
Human Resources Officer
EPL Properties Limited
07.2023 - 08.2024
Human Resources Assistant
EPL Properties Limited
01.2023 - 07.2023
Front Desk Receptionist/Information Clerk
EPL Properties Limited
09.2017 - 08.2022
Branch Sales Representative
Island Finance Trinidad and Tobago Limited
08.2013 - 08.2015
Customer Service Agent
Servisair Globeground
04.2010 - 03.2011
Customer Service Representative
Digicel Trinidad and Tobago Limited
08.2006 - 06.2010
The Caribbean Development Education Programme - undefined
CaribDE
Diploma - undefined
School of Practical Accounting
Caribbean Examinations Council - undefined
Pentecostal Institute of Learning
BSc Management Studies - Human Resource Management
The University of the West Indies Open Campus
Certificate - Human Resource Management
The University of the West Indies Open Campus