Celene Marcano
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
1
1
year of professional experience
Work History
Clerical Assistant /Data Entry
Land Settlement Agency
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Customer Service Representative
Cell Master Bmobile
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Entrepreneur
CAM Variety Store
- Creating Purchase Orders for store wide products
- Marketing via social media
- CSR for sales of products
- Store-wide inventory keeping
- Answered customer telephone calls promptly to avoid on-hold wait times.
Secretary/Shipping Agent
Equipped Shipping And Logistics Ltd
11.2022 - Current
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Education
Certificate in Micro Entrepreneurship
Youth Training And Employment Partnership Program
Grade 1 Theory of Music {merit}
The Associated Board of The Royal School of Music
High School Diploma -
Arima North Secondary School
Arima06.2012
Skills
- Microsoft Office Suite
- Billing and Invoicing
- Meeting Support
- Report Generation
- Scheduling and Calendar Management
- Data Entry
- Telemarketing Training
- Proficient in Microsoft Applications
Timeline
Secretary/Shipping Agent
Equipped Shipping And Logistics Ltd
11.2022 - Current
Clerical Assistant /Data Entry
Land Settlement Agency
Customer Service Representative
Cell Master Bmobile
Entrepreneur
CAM Variety Store
Certificate in Micro Entrepreneurship
Youth Training And Employment Partnership Program
Grade 1 Theory of Music {merit}
The Associated Board of The Royal School of Music
High School Diploma -
Arima North Secondary School
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