Celeste Marshall

Experienced and dependable customer service professional with over 19 years in a high-volume telecommunications environment. Skilled in handling service inquiries, processing requests, managing correspondence, and providing timely and accurate solutions. Seeking to leverage my communication skills and client-focused mindset as a Customer Service Officer within the banking industry.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.