Celine Gill
La Romaine,Trinidad & Tobago
Summary
Dynamic customer service professional with a proven track record at the University of the West Indies, excelling in data entry and email management. Adept at problem-solving and fostering team collaboration, I effectively managed customer queries and maintained organized systems, ensuring high-quality service and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Representative
the university of the west indies
St. Augustine, Trinidad And Tobago
11.2017 - Current
- Efficiently managed customer queries via email and direct interaction regarding undergraduate registrations and applications.
- Delivered comprehensive receptionist support, handling calls, processing daily mail, and maintaining organized filing systems.
Clerical Assistant
ALLEYNE INDUSTRIES
Chaguanas, Trinidad And Tobago
08.2017 - 10.2017
- Managed correspondence to ensure timely responses and effective communication.
- Maintained customer data in computer systems, including quotations and invoices.
Field Worker
MARKET FACTS & OPINION (2000) LIMITED
Port of Spain, Trinidad And Tobago
03.2017 - 07.2017
- Conducted interviews in Southern Trinidad to gather qualitative insights.
- Collected data through surveys to support analytical objectives.
Student Worker
the university of the west indies
St. Augustine, Trinidad And Tobago
09.2015 - 04.2016
- Executed multiple part-time roles on and off campus.
- Served as receptionist at various events, managing guest interactions.
- Functioned as hostess and usher, ensuring smooth event operations.
- Conducted post-event housekeeping to maintain cleanliness and order.
Inventory Clerk
ANSA automotive Group
Chaguanas, Trinidad And Tobago
12.2015 - 02.2016
- Recorded and verified merchandise to ensure accuracy in inventory management.
- Assisted with inventory of merchandise to maintain stock levels and quality control.
Education
Post-Graduate Certificate - Sports Management
The University of The West Indies
St. Augustine Campus06-2020
Bachelor of Science - Psychology
The University of The West Indies
St. Augustine, Trinidad and Tobago07.2017
Certificate - Psychology
Open Campus
San Fernando, Trinidad and Tobago05.2013
Skills
- Minute writing
- Data entry and email management
- Call handling and problem-solving
- Adaptability and flexibility
- Microsoft Office proficiency
- Interpersonal skills
- Team collaboration
Certification
- Human Resource Management (UWI Global Campus)
References
References available upon request.
Timeline
Customer Service Representative
the university of the west indies
11.2017 - Current
Clerical Assistant
ALLEYNE INDUSTRIES
08.2017 - 10.2017
Field Worker
MARKET FACTS & OPINION (2000) LIMITED
03.2017 - 07.2017
Inventory Clerk
ANSA automotive Group
12.2015 - 02.2016
Student Worker
the university of the west indies
09.2015 - 04.2016
Post-Graduate Certificate - Sports Management
The University of The West Indies
Bachelor of Science - Psychology
The University of The West Indies
Certificate - Psychology
Open Campus