Summary
Overview
Skills
EDUCATION
EXPERIENCE
Certification
Accomplishments
REFERENCES
Generic
CELINE NARINE

CELINE NARINE

Summary

I am a highly-motivated individual with a desire to take on new challenges, possesses strong work ethic, adaptability and exceptional interpersonal skills. I am a committed job seeker whose goal is to meet the company's needs and obtain knowledge.

Overview

1
1
Certification

Skills

  • Understanding Customer Needs
  • Verbal and Written Communication
  • Active Listener
  • Flexibility and integrity
  • Conflict Mediation
  • Process Optimization
  • Minor Accounting Skills
  • Team Player
  • Advanced proficiency in Microsoft Office 365
  • Critical thinking skills
  • Special attention to details
  • Memo Preparation
  • Multitasking and Time Management
  • Research & Analytical Skills

EDUCATION

University of Bedfordshire | United Kingdom.

November 2023 - November 2024

MBA (Marketing specialization).

University of the West Indies | St Augustine, Trinidad. 

2019 - 2022

Major: BSc Psychology Minor: Criminology 

First Class Honors: 3.73 GPA 

Dean's List Honoree Student. 

Princes Town West Secondary | Princes Town, Trinidad. 

2017-2019 

CAPE (Upper Six) 2017 - 2018. Subjects: Caribbean Studies (III), Economics Unit 2 (III), Entrepreneurship Unit 2 (II), Management of Business Unit 2 (II). 

CAPE (Lower Six) 2018 - 2019 Subjects: Communication Studies (II), Economics Unit 2 (II), Entrepreneurship Unit 1 (I), Management of Business Unit 1 (I). 

St. Stephen's College | Princes Town, Trinidad. 

2012 - 2017 

Subjects: Economics (II), English A (I), Integrated Science (III), Mathematics (III), Principles of Accounts (III), Principles of Business (I). 

EXPERIENCE

Ministry of Education, Trinidad | Guidance Counsellor Trainee

January 2024 - currently

  • Support in providing individual and group counseling sessions to students on academic, personal, and social issues.
  • Help students explore career options, develop career plans, and make informed decisions about their educational and career paths.
  • Assist students in course selection, academic goal setting, and academic improvement strategies.
  • Administer and interpret assessment tools to evaluate students' aptitudes, interests, and abilities.
  • Assist in organizing and facilitating workshops, seminars, and presentations on topics such as study skills, time management, and stress management.
  • Collaborate with teachers, administrators, parents, and community resources to support students' academic and personal development.
  • Maintain accurate and confidential student records, including counseling notes, assessment results, and progress reports.
  • Participate in training sessions, workshops, and professional development opportunities to enhance counseling skills and knowledge.
  • Conduct research and evaluation activities to assess the effectiveness of counseling programs and interventions.
  • Perform other duties as assigned by the supervising counselor or school administration.

University of the West Indies, Trinidad | Seasonal Assistant Invigilator.

April 2023 - May 2023

  • Checking in students with their student ID numbers and physical student IDs to ensure information matches.
  • Making announcements.
  • Placing candidate receipts on desks along with question papers and answer booklets.
  • Carefully and closely monitoring students during the examination to ensure no suspicious activities and assisting to any of their needs.
  • Collection and sorting of multiple different examination papers according to student ID number and respective course codes.
  • Ensuring lecturers receive the correct course papers by utilizing a role.

 Unicomer, Trinidad | Customer Service Representative.

 September 2022 & 2023- December 2022 & 2023

  • Handled customer complaints, provided appropriate and alternative solutions.
  • Records of customer interactions were kept, their accounts were created and processed then documents were filed.
  • Assisted customers with making payments or establishing payment plans that would be best suited for them.
  • Educated customers on company offerings and any upcoming promotions.
  • Ensured customers received their items that were sent out for deliveries or pick up.
  • Operated cash registers, handled cash and credit card payment processes.
  • Further engagement with customers by following communication procedures.

Part Time Private Tutor | English A at CSEC Level. 

January 2022 - May 2022. 

  • Prepared lesson plans and notes which effectively educated students on the topic at hand.
  • Finding multiple ways to keep the students attentive so they can understand the material being taught.
  • Assigning and correcting homework, providing them with the corrections so they can understand where errors were made.

Customer Service Representative | Moonan's Paint's & Supplies. 

May 2019 - August 2019. 

  • Aligned myself with the company's initiatives and achieved required goals.
  • Developed customer relationships to maximize sales.
  • Kept surrounding areas tidy, fully stocked and correctly priced.
  • Demonstrated product features to align with customers needs.
  • Operated NLCB Machines.
  • Conducted minor accounting procedures to ensure cash register was balanced at the end of each day.

Clerk / Customer Representative | J&N Tent Rentals. 

May 2018 - August 2018. 

  • Answered calls, providing customers with the necessary information on the products and services.
  • Recorded orders of customers and relayed the information to the driver in order to ensure timely deliveries.
  • Conducted minor accounted procedures which allowed us to maintain the revenue and expenditure of the company.
  • Made copies and filed all documents.

Certification

University of Toronto (2023):

  • Learning to Program: The Fundamentals.

Synergy Training Institute (2022):

  • Microsoft Word Excel and Powerpoint.
  • Occupational Health and Safety

Accomplishments

Volunteering:

  • Assisted with the Mayaro COVID-19 action task force in collaboration with the Eastern Regional Health Authority (ERHA) in Hansraj Sumairsingh Multi-Purpose Complex, Rio Claro.
  • Interact Club Board Member, with the postilion of International Relations Officer in Princes Town West Secondary.
  • Member of the Student Council Committee in St Stephen's College.
  • School Prefect in Princes Town West Secondary. Member of the Student Psychology Association in the University of the West Indies.

Accomplishments:

  • First Class Honors Awardee at the University of the West Indies.
  • Certificate of academic excellence at Princes Town West Secondary.

REFERENCES

Dayanand Butkoon | Accounting Manager, Digicel, Port of Spain.

Email: dayanand.butkoon@digicelgroup.com 

Contact: (868) 349-8967

Dr Randy Seepersad | Criminologist and Coordinator of the Criminology Unit, UWI St Augustine.

University of the West Indies, St Augustine. 

Email: Randy. Seepersad@sta.uwi.edu 

Contact: (868) 754-7753 

Sharon Lopez | Unicomer Branch Manager, Princes Town. 

Email: sharon_lopez@unicomer.com 

Contact: (868) 749-4862 

CELINE NARINE